AVIcode uX Monitoring Management Pack for Operations Manager 2007

Summary

AVIcode's Intercept uX is the only client-side monitoring solution designed to automatically detect application problems from the user’s perspective, and enable a definitive root cause diagnosis regardless of the application tier in which the issue resides - from browser to server to database and back.

Intercept uX provides insight into your end users’ experience, with real-time information on end user environment factors that may impact the performance and satisfaction associated with browser-based applications. In addition, Intercept uX collects statistical and trending information on all user-initiated transactions, providing a consolidated picture of application health and response times.

With no agent required on the client, Intercept uX monitors every end user transaction and delivers a keyboard-to-eyeball response time measurement. When a performance problem or failure is detected, AVIcode’s technology automatically notifies the appropriate team or individual. In addition to notification, Intercept uX provides in-depth transaction diagnostics, tracing the path of transactions from the browser to the server to the database and back. Because Intercept uX automatically correlates monitored events between the presentation layer and SOA back-end web services, organizations achieve unsurpassed visibility into the performance of the application from the end user’s perspective as well as root cause detail for application problems.

Additionally, Intercept uX collects and reports on statistical information such as average client execution time, number of failures per second, and number of performance events per second. Statistical information can be intelligently grouped on a per application or per page basis to provide insight into how performance problems relate to system performance and user experience.

Intercept uX requires no code changes. It provides pass through visibility into server processing, true statistical analysis based on performance counters, and has the ability to monitor and report on critical business transactions. This means your organization now has a way to monitor the true end user experience and proactively address end user concerns.