Microsoft Information Worker Outlook Express and Windows Mail Management Pack: This management pack discovers and monitors all versions of Windows Outlook Express and Mail.
The Microsoft Information Worker Management Pack for Outlook Express and Windows Mail monitors the reliability and performance of Outlook Express and Windows Mail. By detecting, alerting, and reporting on critical reliability related events and performance indicators, this Management Pack helps identify top issues that are effecting Outlook Express and Windows Mail and end users. As a result this Management Pack will reduce the total cost of ownership (TOC) of Windows by enabling proactive management of the applications and the reduction of resolution times for the issues identified.
The Microsoft Information Worker Management Pack for Outlook Express and Windows Mail includes the following features and capabilities:
Application Version Support
The following versions of Windows Media Player are managed by this management pack:
Windows Mail 7.0
Outlook Express 6.0
Outlook Express 5.0
Monitors and Rules
A complete set of Monitors and Rules have been provided to monitor Outlook Express and Windows Mail. The Management Pack includes monitoring capabilities for:
Crash Detection
Hang Detection
Abnormal Memory Resource Utilization
Abnormal Processor Resource Utilization
Knowledge
A complete set of Knowledge has been provided for all Monitors, Rules, and Discoveries. For Alert generating Monitors and Rules you’ll find Knowledge that will help expedite resolution process. Where applicable Inline Tasks, Views, and Reports have been added to the Knowledge to enable quick diagnostics and the fastest possible resolutions.
Reports
A series of reports such have been provided which will provide administrators with the ability to take a historical look at the reliability and performance of Office applications.
This Management Pack does not require any out of the box configuration. Overrides may be applied to features to modify the out of the box configuration (for example; enable/disable monitors and rules, change thresholds, etc).
| DisplayName | ID | Base Class | Abstract | Hosted | Singleton | Group | Extension | Accessibility | |
|---|---|---|---|---|---|---|---|---|---|
 | Microsoft Windows Mail 7.0 | Microsoft.Windows.Mail.7.0 | Microsoft.Windows.Mail | False | True | False | False | False | Public |
| Microsoft Windows Outlook Express 5.0 | Microsoft.Windows.OutlookExpress.5.0 | Microsoft.Windows.OutlookExpress | False | True | False | False | False | Public |
| Microsoft Windows Outlook Express 6.0 | Microsoft.Windows.OutlookExpress.6.0 | Microsoft.Windows.OutlookExpress | False | True | False | False | False | Public |
| DisplayName | ID | Isolation | Accessibility | |
|---|---|---|---|---|
 | Microsoft InformationWorker Windows Outlook Express 6.0 Discovery Module | Microsoft.Windows.OutlookExpress.Discovery.ModuleType | Any | Internal |
| Microsoft.Windows.Mail.7.0.Discovery.ModuleType | Microsoft.Windows.Mail.7.0.Discovery.ModuleType | Any | Internal |
| DisplayName | ID | Target | Enabled | |
|---|---|---|---|---|
 | Microsoft Windows Mail 7.0 Discovery Rule | Microsoft.Windows.Mail.7.0.Discovery | Microsoft.Windows.Client.Computer | True |
| Microsoft Windows Outlook Express 6.0 Discovery Rule | Microsoft.Windows.OutlookExpress.Discovery | Microsoft.Windows.Client.Computer | True |
| DisplayName | ID | Target | Category | Enabled | Alert Generate | Accessibility | |
|---|---|---|---|---|---|---|---|
 | Microsoft Windows Mail 7.0 CPU Utilization Performance Monitor | Microsoft.Windows.Mail.7.0.CPUUtilization.Performance.Monitor | Microsoft.Windows.Mail.7.0 | PerformanceHealth | True | True | Public |
| Microsoft Windows Mail 7.0 Memory Utilization Performance Monitor | Microsoft.Windows.Mail.7.0.MemoryUtilization.Performance.Monitor | Microsoft.Windows.Mail.7.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive crashes with Microsoft Windows Mail 7.0. | Microsoft.Windows.Mail.7.0.RepetitiveCrash.Event.Monitor | Microsoft.Windows.Mail.7.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive hangs with Microsoft Windows Mail 7.0 | Microsoft.Windows.Mail.7.0.RepetitiveHang.Event.Monitor | Microsoft.Windows.Mail.7.0 | PerformanceHealth | True | True | Public |
| Microsoft Windows Outlook Express 5.0 CPU Utilization Performance Monitor | Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.Performance.Monitor | Microsoft.Windows.OutlookExpress.5.0 | PerformanceHealth | True | True | Public |
| Microsoft Windows Outlook Express 5.0 Memory Utilization Performance Monitor | Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.Performance.Monitor | Microsoft.Windows.OutlookExpress.5.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive crashes with Microsoft Windows Outlook Express 5.0. | Microsoft.Windows.OutlookExpress.5.0.RepetitiveCrash.Event.Monitor | Microsoft.Windows.OutlookExpress.5.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive hangs with Microsoft Windows Outlook Express 5.0 | Microsoft.Windows.OutlookExpress.5.0.RepetitiveHang.Event.Monitor | Microsoft.Windows.OutlookExpress.5.0 | PerformanceHealth | True | True | Public |
| Microsoft Windows Outlook Express 6.0 CPU Utilization Performance Monitor | Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.Performance.Monitor | Microsoft.Windows.OutlookExpress.6.0 | PerformanceHealth | True | True | Public |
| Microsoft Windows Outlook Express 6.0 Memory Utilization Performance Monitor | Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.Performance.Monitor | Microsoft.Windows.OutlookExpress.6.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive crashes with Microsoft Windows Outlook Express 6.0. | Microsoft.Windows.OutlookExpress.6.0.RepetitiveCrash.Event.Monitor | Microsoft.Windows.OutlookExpress.6.0 | PerformanceHealth | True | True | Public |
| Monitor for repetitive hangs with Microsoft Windows Outlook Express 6.0 | Microsoft.Windows.OutlookExpress.6.0.RepetitiveHang.Event.Monitor | Microsoft.Windows.OutlookExpress.6.0 | PerformanceHealth | True | True | Public |
| DisplayName | ID | Target | Category | Enabled | Alert Generate | |
|---|---|---|---|---|---|---|
 | Collect Process\\% Processor Time performance data for Microsoft Windows Mail 7.0. | Microsoft.Windows.Mail.7.0.CPUUtilization.PerformanceCollection.Rule | Microsoft.Windows.Mail.7.0 | PerformanceCollection | True | False |
| Collect crash events for Microsoft Windows Mail 7.0. | Microsoft.Windows.Mail.7.0.Crash.EventCollection.Rule | Microsoft.Windows.Mail.7.0 | EventCollection | True | False |
| Collect hang events for Microsoft Windows Mail 7.0. | Microsoft.Windows.Mail.7.0.Hang.EventCollection.Rule | Microsoft.Windows.Mail.7.0 | EventCollection | True | False |
| Collect Process\Working Set performance data for Microsoft Windows Mail 7.0. | Microsoft.Windows.Mail.7.0.MemoryUtilization.PerformanceCollection.Rule | Microsoft.Windows.Mail.7.0 | PerformanceCollection | True | False |
| Collect Process\\% Processor Time performance data for Microsoft Windows Outlook Express 5.0. | Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.PerformanceCollection.Rule | Microsoft.Windows.OutlookExpress.5.0 | PerformanceCollection | True | False |
| Collect crash events for Microsoft Windows Outlook Express 5.0. | Microsoft.Windows.OutlookExpress.5.0.Crash.EventCollection.Rule | Microsoft.Windows.OutlookExpress.5.0 | EventCollection | True | False |
| Collect hang events for Microsoft Windows Outlook Express 5.0. | Microsoft.Windows.OutlookExpress.5.0.Hang.EventCollection.Rule | Microsoft.Windows.OutlookExpress.5.0 | EventCollection | True | False |
| Collect Process\Working Set performance data for Microsoft Windows Outlook Express 5.0. | Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.PerformanceCollection.Rule | Microsoft.Windows.OutlookExpress.5.0 | PerformanceCollection | True | False |
| Collect Process\\% Processor Time performance data for Microsoft Windows Outlook Express 6.0. | Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.PerformanceCollection.Rule | Microsoft.Windows.OutlookExpress.6.0 | PerformanceCollection | True | False |
| Collect crash events for Microsoft Windows Outlook Express 6.0. | Microsoft.Windows.OutlookExpress.6.0.Crash.EventCollection.Rule | Microsoft.Windows.OutlookExpress.6.0 | EventCollection | True | False |
| Collect hang events for Microsoft Windows Outlook Express 6.0. | Microsoft.Windows.OutlookExpress.6.0.Hang.EventCollection.Rule | Microsoft.Windows.OutlookExpress.6.0 | EventCollection | True | False |
| Collect Process\Working Set performance data for Microsoft Windows Outlook Express 6.0. | Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.PerformanceCollection.Rule | Microsoft.Windows.OutlookExpress.6.0 | PerformanceCollection | True | False |
| ID | Context | Target | |
|---|---|---|---|
 | Microsoft.Windows.Mail.7.0.CPUUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.Mail.7.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.Mail.7.0.CPUUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.Mail.7.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.Mail.7.0.MemoryUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.Mail.7.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.Mail.7.0.MemoryUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.Mail.7.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.Mail.7.0.RepetitiveCrash.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.Mail.7.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.Mail.7.0.RepetitiveCrash.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.Mail.7.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.Mail.7.0.RepetitiveHang.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.Mail.7.0.RepetitiveHang.Event.Monitor |
| Microsoft.Windows.Mail.7.0.RepetitiveHang.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.Mail.7.0.RepetitiveHang.Event.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.5.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.5.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.RepetitiveCrash.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.5.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.RepetitiveCrash.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.5.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.RepetitiveHang.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.5.0.RepetitiveHang.Event.Monitor |
| Microsoft.Windows.OutlookExpress.5.0.RepetitiveHang.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.5.0.RepetitiveHang.Event.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.6.0.CPUUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.Performance.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.Performance.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.6.0.MemoryUtilization.Performance.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.RepetitiveCrash.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.6.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.RepetitiveCrash.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.6.0.RepetitiveCrash.Event.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.RepetitiveHang.Event.Monitor.First.Override | Microsoft.Windows.Client.Computer | Microsoft.Windows.OutlookExpress.6.0.RepetitiveHang.Event.Monitor |
| Microsoft.Windows.OutlookExpress.6.0.RepetitiveHang.Event.Monitor.MissionCritical.Override | Microsoft.Windows.Client.BusinessCriticalClient.ComputerGroup | Microsoft.Windows.OutlookExpress.6.0.RepetitiveHang.Event.Monitor |
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