Service Manager 事件管理設定程式庫

ServiceManager.IncidentManagement.Configuration :: 7.0.6555.0 (Management Pack)

Management Pack Elements

Show Management Pack References

TypeDefinitions

EntityTypes

TypeProjection (3)
EnumerationValue (15)

Categories

Category (23)

Templates

ObjectTemplate (9)

Presentation

FolderItem (20)
Folder (1)
ImageReference (18)
View (17)

Type Projections (3)

DisplayName	ID	Accessibility
需要的組態管理事件 (一般)	System.WorkItem.Incident.View.DCMProjectionType	Public
事件 (一般)	System.WorkItem.Incident.View.ProjectionType	Public
Operations Manager 事件	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

DisplayName	ID	Parent	Accessibility
設定資料問題	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
電子郵件問題	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
企業應用程式問題	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
硬體問題	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
網路問題	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
其他問題	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
印表機問題	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
軟體問題	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
已取消	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
由分析師修正	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
由更高層支援修正	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
瀏覽知識文章	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
第 1 層	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
第 2 層	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
第 3 層	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

Object Templates (9)

DisplayName	ID	Type
使用者通知範本	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
指派給使用者通知範本	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
預設事件範本	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
呈報通知範本	EscalationNotificationTemplate	System.Notification.Template.SMTP
硬體問題事件範本	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
高優先順序事件範本	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
網路問題事件範本	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
列印問題事件範本	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
軟體問題事件範本	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

ID	FolderName	ElementID
F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	事件支援群組	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

DisplayName	ID	ImageID
事件支援群組	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
所有未結案且未指派的事件	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
所有未結案事件	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
所有事件	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
我的事件	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
所有未結案需要的組態管理事件	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
所有未結案的電子郵件事件	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
已呈報事件	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
逾期事件	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
擱置事件	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
所有未結案的入口網站事件	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
第 1 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
所有第 1 層未結案事件	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
第 2 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
所有第 2 層未結案事件	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
第 3 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
所有第 3 層未結案事件	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
所有未結案的 Operations Manager 事件	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

DisplayName	ID	Target	Type	Accessibility	Visible
所有未結案且未指派的事件	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
所有未結案事件	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
所有事件	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
我的事件	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
所有未結案需要的組態管理事件	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
所有未結案的電子郵件事件	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
已呈報事件	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
逾期事件	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
擱置事件	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
所有未結案的入口網站事件	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
第 1 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
所有第 1 層未結案事件	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
第 2 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
所有第 2 層未結案事件	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
第 3 層未結案事件 (未指派)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
所有第 3 層未結案事件	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
所有未結案的 Operations Manager 事件	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View