Knihovna konfigurací správy incidentů portálu Service Manager

ServiceManager.IncidentManagement.Configuration :: 7.5.2905.0 (Management Pack)

Management Pack Elements

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TypeDefinitions

EntityTypes

TypeProjection (3)
EnumerationValue (15)

Categories

Category (23)

Templates

ObjectTemplate (9)

Presentation

FolderItem (20)
Folder (1)
ImageReference (18)
View (17)

Type Projections (3)

DisplayName	ID	Accessibility
Incidenty Desired Configuration Management (typické)	System.WorkItem.Incident.View.DCMProjectionType	Public
Incident (typický)	System.WorkItem.Incident.View.ProjectionType	Public
Incidenty generované nástrojem Operations Manager	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

DisplayName	ID	Parent	Accessibility
Problémy s konfiguračními daty	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
Problémy s e-mailem	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
Problémy s podnikovými aplikacemi	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
Problémy s hardwarem	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
Problémy s prací v síti	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
Jiné problémy	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
Problémy s tiskem	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
Problémy se softwarem	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
Zrušeno	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
Opraveno analytikem	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
Opraveno prostřednictvím podpory pro vyšší úroveň	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
Článek znalostní báze s návodem	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
Vrstva 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
Vrstva 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
Vrstva 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

Object Templates (9)

DisplayName	ID	Type
Šablona oznámení koncovým uživatelům	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
Šablona oznámení odesílaných přiřazenému uživateli	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
Výchozí šablona incidentů	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
Šablona oznámení o eskalaci	EscalationNotificationTemplate	System.Notification.Template.SMTP
Šablona incidentů problémů s hardwarem	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Šablona incidentů s vysokou prioritou	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
Šablona incidentů problémů s prací v síti	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Šablona incidentů problémů s tiskem	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Šablona incidentů problémů se softwarem	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

ID	FolderName	ElementID
F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Skupina podpory incidentů	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

DisplayName	ID	ImageID
Skupina podpory incidentů	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
Všechny otevřené nepřiřazené incidenty	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
Všechny otevřené incidenty	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
Všechny incidenty	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
Mé incidenty	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
Všechny otevřené položky Desired Configuration Management Incidents	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
Všechny otevřené incidenty k problémům s e-maily	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
Eskalované incidenty	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
Zpožděné incidenty	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
Incidenty čekající na řešení	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
Všechny otevřené incidenty na portále	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
Otevřené incidenty vrstvy 1 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
Všechny otevřené incidenty vrstvy 1	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
Otevřené incidenty vrstvy 2 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
Všechny otevřené incidenty vrstvy 2	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
Otevřené incidenty vrstvy 3 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
Všechny otevřené incidenty vrstvy 3	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
Všechny otevřené incidenty generované nástrojem Operations Manager	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

DisplayName	ID	Target	Type	Accessibility	Visible
Všechny otevřené nepřiřazené incidenty	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny incidenty	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
Mé incidenty	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené položky Desired Configuration Management Incidents	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
Všechny otevřené incidenty k problémům s e-maily	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
Eskalované incidenty	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
Zpožděné incidenty	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
Incidenty čekající na řešení	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty na portále	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
Otevřené incidenty vrstvy 1 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty vrstvy 1	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
Otevřené incidenty vrstvy 2 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty vrstvy 2	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
Otevřené incidenty vrstvy 3 (nepřiřazené)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty vrstvy 3	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
Všechny otevřené incidenty generované nástrojem Operations Manager	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View