Palveluiden hallinnan tapaustenhallinnan kokoonpanokirjasto

ServiceManager.IncidentManagement.Configuration :: 7.0.6555.0 (Management Pack)

Management Pack Elements

Show Management Pack References

TypeDefinitions

EntityTypes

TypeProjection (3)
EnumerationValue (15)

Categories

Category (23)

Templates

ObjectTemplate (9)

Presentation

FolderItem (20)
Folder (1)
ImageReference (18)
View (17)

Type Projections (3)

DisplayName	ID	Accessibility
Halutun kokoonpanonhallinnan tapaukset (normaali)	System.WorkItem.Incident.View.DCMProjectionType	Public
Tapaus (normaali)	System.WorkItem.Incident.View.ProjectionType	Public
Operations Manager -tapaukset	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

DisplayName	ID	Parent	Accessibility
Kokoonpanotietojen ongelmat	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
Sähköpostiongelmat	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
Yrityssovellusten ongelmat	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
Laitteisto-ongelmat	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
Verkko-ongelmat	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
Muut ongelmat	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
Tulostusongelmat	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
Ohjelmisto-ongelmat	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
Peruutettu	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
Analyytikon korjaama	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
Ylemmän tason tuen korjaama	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
Selittävä tietoartikkeli	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
Taso 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
Taso 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
Taso 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

Object Templates (9)

DisplayName	ID	Type
Loppukäyttäjän ilmoitusten malli	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
Osoitetulle käyttäjälle lähetettävän ilmoituksen malli	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
Tapauksen oletusmalli	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
Eskalointi-ilmoituksen malli	EscalationNotificationTemplate	System.Notification.Template.SMTP
Laitteisto-ongelmatapauksen malli	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Suuren prioriteetin tapauksen malli	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
Verkko-ongelmatapauksen malli	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Tulostusongelmatapauksen malli	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Ohjelmisto-ongelmatapauksen malli	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

ID	FolderName	ElementID
F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Tapausten tukiryhmä	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

DisplayName	ID	ImageID
Tapausten tukiryhmä	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
Kaikki avoimet osoittamattomat tapaukset	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
Kaikki avoimet tapaukset	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
Kaikki tapaukset	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
Omat tapaukset	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
Kaikki avoimet halutun kokoonpanon hallinnan tapaukset	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
Kaikki avoimet sähköpostitapaukset	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
Eskaloidut tapaukset	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
Erääntyneet tapaukset	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
Odottavat tapaukset	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
Kaikki avoimet portaalin tapaukset	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
Tason 1 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
Kaikki tason 1 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
Tason 2 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
Kaikki tason 2 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
Tason 3 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
Kaikki tason 3 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
Kaikki avoimet Operations Manager -tapaukset	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

DisplayName	ID	Target	Type	Accessibility	Visible
Kaikki avoimet osoittamattomat tapaukset	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki avoimet tapaukset	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki tapaukset	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
Omat tapaukset	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki avoimet halutun kokoonpanon hallinnan tapaukset	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
Kaikki avoimet sähköpostitapaukset	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
Eskaloidut tapaukset	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
Erääntyneet tapaukset	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
Odottavat tapaukset	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki avoimet portaalin tapaukset	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
Tason 1 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki tason 1 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
Tason 2 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki tason 2 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
Tason 3 avoimet tapaukset (osoittamattomat)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki tason 3 avoimet tapaukset	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
Kaikki avoimet Operations Manager -tapaukset	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View