Libreria di configurazione per la gestione degli eventi imprevisti di Service Manager

ServiceManager.IncidentManagement.Configuration :: 7.0.6555.0 (Management Pack)

Management Pack Elements

Show Management Pack References

TypeDefinitions

EntityTypes

TypeProjection (3)
EnumerationValue (15)

Categories

Category (23)

Templates

ObjectTemplate (9)

Presentation

FolderItem (20)
Folder (1)
ImageReference (18)
View (17)

Type Projections (3)

DisplayName	ID	Accessibility
Eventi imprevisti DCM (tipiche)	System.WorkItem.Incident.View.DCMProjectionType	Public
Evento imprevisto (tipiche)	System.WorkItem.Incident.View.ProjectionType	Public
Eventi imprevisti di Operations Manager	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

DisplayName	ID	Parent	Accessibility
Problemi dati di configurazione	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
Problemi di posta elettronica	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
Problemi applicazioni aziendali	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
Problemi hardware	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
Problemi di rete	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
Altri problemi	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
Problemi di stampa	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
Problemi software	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
Annullato	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
Risolto da analista	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
Risolto da supporto di livello superiore	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
Procedura dettagliata articolo Knowledge Base	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
Livello 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
Livello 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
Livello 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

Object Templates (9)

DisplayName	ID	Type
Modello notifica utente finale	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
Modello per notifiche assegnate all'utente	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
Modello evento imprevisto predefinito	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
Modello notifiche di inoltro	EscalationNotificationTemplate	System.Notification.Template.SMTP
Modello evento imprevisto problema hardware	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Modello evento imprevisto con priorità alta	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
Modello evento imprevisto problema di rete	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Modello evento imprevisto problema di stampa	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Modello evento imprevisto problema software	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

ID	FolderName	ElementID
F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Gruppo di supporto evento imprevisto	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

DisplayName	ID	ImageID
Gruppo di supporto evento imprevisto	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
Tutti gli eventi imprevisti non assegnati aperti	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
Tutti gli eventi imprevisti aperti	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
Tutti gli eventi imprevisti	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
Eventi imprevisti assegnati all'utente	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
Tutti gli eventi imprevisti Desired Configuration Management	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
Tutti gli eventi imprevisti aperti di posta elettronica	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
Eventi imprevisti inoltrati	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
Eventi imprevisti scaduti	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
Eventi imprevisti in sospeso	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
Tutti gli eventi imprevisti aperti del portale	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
Eventi imprevisti aperti di Livello 1 (non assegnati)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
Tutti gli eventi imprevisti aperti di Livello 1	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
Eventi imprevisti aperti di Livello 2 (non assegnati)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
Tutti gli eventi imprevisti aperti di Livello 2	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
Eventi imprevisti aperti di Livello 3 (non assegnati)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
Tutti gli eventi imprevisti aperti di Livello 3	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
Tutti gli eventi imprevisti aperti di Operations Manager	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

DisplayName	ID	Target	Type	Accessibility	Visible
Tutti gli eventi imprevisti non assegnati aperti	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti assegnati all'utente	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti Desired Configuration Management	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti di posta elettronica	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti inoltrati	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti scaduti	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti in sospeso	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti del portale	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti aperti di Livello 1 (non assegnati)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti di Livello 1	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti aperti di Livello 2 (non assegnati)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti di Livello 2	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
Eventi imprevisti aperti di Livello 3 (non assegnati)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti di Livello 3	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
Tutti gli eventi imprevisti aperti di Operations Manager	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View