Biblioteka konfiguracji zarządzania incydentami programu Service Manager

ServiceManager.IncidentManagement.Configuration :: 7.0.6555.0 (Management Pack)

Management Pack Elements

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TypeDefinitions

EntityTypes

TypeProjection (3)
EnumerationValue (15)

Categories

Category (23)

Templates

ObjectTemplate (9)

Presentation

FolderItem (20)
Folder (1)
ImageReference (18)
View (17)

Type Projections (3)

DisplayName	ID	Accessibility
Incydenty zarządzania żądaną konfiguracją (typowe)	System.WorkItem.Incident.View.DCMProjectionType	Public
Incydent (typowy)	System.WorkItem.Incident.View.ProjectionType	Public
Incydenty programu Operations Manager	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

DisplayName	ID	Parent	Accessibility
Problemy związane z danymi konfiguracji	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
Problemy związane z wiadomościami e-mail	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
Problemy związane z aplikacjami całościowymi	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
Problemy związane ze sprzętem	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
Problemy związane z siecią	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
Inne problemy	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
Problemy związane z drukowaniem	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
Problemy związane z oprogramowaniem	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
Anulowany	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
Rozwiązany przez analityka	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
Rozwiązany przez wsparcie wyższego poziomu	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
Zapoznaj się z artykułem wiedzy	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
Poziom 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
Poziom 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
Poziom 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

Object Templates (9)

DisplayName	ID	Type
Szablon powiadomień użytkowników końcowych	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
Szablon powiadomień przypisany do użytkownika	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
Domyślny szablon incydentu	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
Szablon powiadomień eskalacji	EscalationNotificationTemplate	System.Notification.Template.SMTP
Szablon incydentu problemu związanego ze sprzętem	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Szablon incydentu wysokiego priorytetu	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
Szablon incydentu problemu związanego z siecią	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Szablon incydentu problemu związanego z drukowaniem	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
Szablon incydentu problemu związanego z oprogramowaniem	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

ID	FolderName	ElementID
F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Grupa wsparcia incydentu	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

DisplayName	ID	ImageID
Grupa wsparcia incydentu	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
Wszystkie otwarte nieprzypisane incydenty	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
Wszystkie otwarte incydenty	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
Wszystkie incydenty	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
Moje incydenty	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
Wszystkie otwarte incydenty zarządzania żądaną konfiguracją	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
Wszystkie otwarte incydenty związane z wiadomościami e-mail	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
Incydenty eskalowane	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
Incydenty zaległe	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
Incydenty oczekujące	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
Wszystkie otwarte incydenty portalu	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
Otwarte incydenty poziomu 1 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
Wszystkie otwarte incydenty poziomu 1	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
Otwarte incydenty poziomu 2 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
Wszystkie otwarte incydenty poziomu 2	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
Otwarte incydenty poziomu 3 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
Wszystkie otwarte incydenty poziomu 3	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
Wszystkie otwarte incydenty programu Operations Manager	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

DisplayName	ID	Target	Type	Accessibility	Visible
Wszystkie otwarte nieprzypisane incydenty	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie incydenty	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
Moje incydenty	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty zarządzania żądaną konfiguracją	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
Wszystkie otwarte incydenty związane z wiadomościami e-mail	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
Incydenty eskalowane	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
Incydenty zaległe	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
Incydenty oczekujące	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty portalu	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
Otwarte incydenty poziomu 1 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty poziomu 1	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
Otwarte incydenty poziomu 2 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty poziomu 2	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
Otwarte incydenty poziomu 3 (nieprzypisane)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty poziomu 3	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
Wszystkie otwarte incydenty programu Operations Manager	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View