Biblioteca de Configuração para Gerenciamento de Incidentes do Service Manager

ServiceManager.IncidentManagement.Configuration :: 7.5.2905.0 (Management Pack)

Management Pack Elements

Type Projections (3)

 DisplayNameIDAccessibility
System.WorkItem.Incident.View.DCMProjectionTypeIncidentes do Desired Configuration Management (típicos)System.WorkItem.Incident.View.DCMProjectionTypePublic
System.WorkItem.Incident.View.ProjectionTypeIncidente (típico)System.WorkItem.Incident.View.ProjectionTypePublic
System.WorkItem.Incident.View.SCOMProjectionTypeIncidentes do Operations ManagerSystem.WorkItem.Incident.View.SCOMProjectionTypePublic

Enumerations (15)

 DisplayNameIDParentAccessibility
IncidentClassificationEnum.CIOverrideProblemas de Dados de ConfiguraçãoIncidentClassificationEnum.CIOverrideIncidentClassificationEnumPublic
IncidentClassificationEnum.EmailProblemas de EmailIncidentClassificationEnum.EmailIncidentClassificationEnumPublic
IncidentClassificationEnum.EnterpriseApplicationsProblemas de Aplicativos EmpresariaisIncidentClassificationEnum.EnterpriseApplicationsIncidentClassificationEnumPublic
IncidentClassificationEnum.HardwareProblemas de HardwareIncidentClassificationEnum.HardwareIncidentClassificationEnumPublic
IncidentClassificationEnum.NetworkingProblemas de RedeIncidentClassificationEnum.NetworkingIncidentClassificationEnumPublic
IncidentClassificationEnum.OtherOutros ProblemasIncidentClassificationEnum.OtherIncidentClassificationEnumPublic
IncidentClassificationEnum.PrintingProblemas de ImpressãoIncidentClassificationEnum.PrintingIncidentClassificationEnumPublic
IncidentClassificationEnum.SoftwareProblemas de SoftwareIncidentClassificationEnum.SoftwareIncidentClassificationEnumPublic
IncidentResolutionCategoryEnum.CancelledCanceladoIncidentResolutionCategoryEnum.CancelledIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.FixedByAnalystCorrigido pelo analistaIncidentResolutionCategoryEnum.FixedByAnalystIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.FixedByHigherTierSupportCorrigido pelo suporte de camada superiorIncidentResolutionCategoryEnum.FixedByHigherTierSupportIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticleArtigo de conhecimento passo a passoIncidentResolutionCategoryEnum.WalkthroughKnowledgeArticleIncidentResolutionCategoryEnumPublic
IncidentTierQueuesEnum.Tier1Camada 1IncidentTierQueuesEnum.Tier1IncidentTierQueuesEnumPublic
IncidentTierQueuesEnum.Tier2Camada 2IncidentTierQueuesEnum.Tier2IncidentTierQueuesEnumPublic
IncidentTierQueuesEnum.Tier3Camada 3IncidentTierQueuesEnum.Tier3IncidentTierQueuesEnumPublic

Categories (23)

 IDTarget
IncidentConfigurationMPSolutionCategoryIncidentConfigurationMPSolutionCategory
ServiceManager.Console.IncidentManagement.Folder.CategoryServiceManager.Console.IncidentManagement.Folder.CategoryServiceManager.Console.IncidentManagement
ServiceManager.Console.IncidentManagement.TierQueuesFolder.CategoryServiceManager.Console.IncidentManagement.TierQueuesFolder.CategoryServiceManager.Console.IncidentManagement.TierQueues.Folder
System.WorkItem.Incident.Active.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Active.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Active.Unassigned.View
System.WorkItem.Incident.Active.View.Tasks.CategorySystem.WorkItem.Incident.Active.View.Tasks.CategorySystem.WorkItem.Incident.Active.View
System.WorkItem.Incident.AffectedUserNotificationTemplate.CategorySystem.WorkItem.Incident.AffectedUserNotificationTemplate.CategoryAffectedUserNotificationTemplate
System.WorkItem.Incident.AllIncidents.View.Tasks.CategorySystem.WorkItem.Incident.AllIncidents.View.Tasks.CategorySystem.WorkItem.Incident.AllIncidents.View
System.WorkItem.Incident.AssignedToMe.View.Tasks.CategorySystem.WorkItem.Incident.AssignedToMe.View.Tasks.CategorySystem.WorkItem.Incident.AssignedToMe.View
System.WorkItem.Incident.AssignedToUserNotificationTemplate.CategorySystem.WorkItem.Incident.AssignedToUserNotificationTemplate.CategoryAssignedToUserNotificationTemplate
System.WorkItem.Incident.DCM.View.Tasks.CategorySystem.WorkItem.Incident.DCM.View.Tasks.CategorySystem.WorkItem.Incident.DCM.View
System.WorkItem.Incident.Email.View.Tasks.CategorySystem.WorkItem.Incident.Email.View.Tasks.CategorySystem.WorkItem.Incident.Email.View
System.WorkItem.Incident.Escalated.View.Tasks.CategorySystem.WorkItem.Incident.Escalated.View.Tasks.CategorySystem.WorkItem.Incident.Escalated.View
System.WorkItem.Incident.EscalationNotificationTemplate.CategorySystem.WorkItem.Incident.EscalationNotificationTemplate.CategoryEscalationNotificationTemplate
System.WorkItem.Incident.OverDue.View.Tasks.CategorySystem.WorkItem.Incident.OverDue.View.Tasks.CategorySystem.WorkItem.Incident.OverDue.View
System.WorkItem.Incident.Pending.View.Tasks.CategorySystem.WorkItem.Incident.Pending.View.Tasks.CategorySystem.WorkItem.Incident.Pending.View
System.WorkItem.Incident.Portal.View.Tasks.CategorySystem.WorkItem.Incident.Portal.View.Tasks.CategorySystem.WorkItem.Incident.Portal.View
System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.Unassigned.View
System.WorkItem.Incident.Queue.Tier1.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.View
System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.Unassigned.View
System.WorkItem.Incident.Queue.Tier2.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.View
System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.Unassigned.View
System.WorkItem.Incident.Queue.Tier3.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.View
System.WorkItem.Incident.SCOM.View.Tasks.CategorySystem.WorkItem.Incident.SCOM.View.Tasks.CategorySystem.WorkItem.Incident.SCOM.View

Object Templates (9)

 DisplayNameIDType
AffectedUserNotificationTemplateModelo de Notificação ao Usuário FinalAffectedUserNotificationTemplateSystem.Notification.Template.SMTP
AssignedToUserNotificationTemplateModelo de Notificação ao Usuário AtribuídoAssignedToUserNotificationTemplateSystem.Notification.Template.SMTP
DefaultIncidentTemplateModelo de Incidente PadrãoDefaultIncidentTemplateSystem.WorkItem.Incident.ProjectionType
EscalationNotificationTemplateModelo de Notificação de EscalaçãoEscalationNotificationTemplateSystem.Notification.Template.SMTP
HardwareIssueIncidentTemplateModelo de Incidente de Problema de HardwareHardwareIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
HighPriorityIncidentTemplateModelo de Incidente de Alta PrioridadeHighPriorityIncidentTemplateSystem.WorkItem.Incident.ProjectionType
NetworkingIssueIncidentTemplateModelo de Incidente de Problema de RedeNetworkingIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
PrintingIssueIncidentTemplateModelo de Incidente de Problema de ImpressãoPrintingIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
SoftwareIssueIncidentTemplateModelo de Incidente de Problema de SoftwareSoftwareIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType

Folder Items (20)

 IDFolderNameElementID
F0F0ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.AllIncidents.View
F1F1ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Active.View
F10F10ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Email.View
F11F11ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier1.View
F12F12ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier2.View
F13F13ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier3.View
F14F14ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15F15ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16F16ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2F2ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Active.Unassigned.View
F3F3ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.AssignedToMe.View
F4F4ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.OverDue.View
F5F5ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Escalated.View
F6F6ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Pending.View
F7F7ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Portal.View
F8F8ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.DCM.View
F9F9ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolderServiceManager.Console.IncidentManagement.FolderItem.CreateFolderServiceManager.Console.IncidentManagementMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierViewServiceManager.Console.IncidentManagement.FolderItem.CreateTierViewServiceManager.Console.IncidentManagement.TierQueues.FolderMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateViewServiceManager.Console.IncidentManagement.FolderItem.CreateViewServiceManager.Console.IncidentManagementMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

 DisplayNameIDParentFolderAccessibility
ServiceManager.Console.IncidentManagement.TierQueues.FolderGrupo de Suporte a IncidentesServiceManager.Console.IncidentManagement.TierQueues.FolderServiceManager.Console.IncidentManagementPublic

Image References (18)

 DisplayNameIDImageID
ServiceManager.Console.IncidentManagement.TierQueues.FolderGrupo de Suporte a IncidentesServiceManager.Console.IncidentManagement.TierQueues.FolderWunderbar_IncidentManagement_24
System.WorkItem.Incident.Active.Unassigned.ViewTodos os Incidentes Abertos Não AtribuídosSystem.WorkItem.Incident.Active.Unassigned.ViewIncidentMgmt_AllOpenUnassignedIncidents_32
System.WorkItem.Incident.Active.ViewTodos os Incidentes AbertosSystem.WorkItem.Incident.Active.ViewIncidentMgmt_AllActiveIncidents_32
System.WorkItem.Incident.AllIncidents.ViewTodos os IncidentesSystem.WorkItem.Incident.AllIncidents.ViewIncidentMgmt_AllIncidents_32
System.WorkItem.Incident.AssignedToMe.ViewMeus IncidentesSystem.WorkItem.Incident.AssignedToMe.ViewIncidentMgmt_IncidentsAssignedToMe_32
System.WorkItem.Incident.DCM.ViewTodos os Incidentes do DCM (Gerenciamento de Configurações Desejadas) AbertosSystem.WorkItem.Incident.DCM.ViewIncidentMgmt_AllOpenDCMIncidents_32
System.WorkItem.Incident.Email.ViewTodos os Incidentes de Email AbertosSystem.WorkItem.Incident.Email.ViewIncidentMgmt_AllOpenEmailIncidents_32
System.WorkItem.Incident.Escalated.ViewIncidentes EscaladosSystem.WorkItem.Incident.Escalated.ViewIncidentMgmt_EscalatedIncident_32
System.WorkItem.Incident.OverDue.ViewIncidentes VencidosSystem.WorkItem.Incident.OverDue.ViewIncidentMgmt_ActiveIncidentOverdue_32
System.WorkItem.Incident.Pending.ViewIncidentes PendentesSystem.WorkItem.Incident.Pending.ViewIncidentMgmt_PendingIncident_32
System.WorkItem.Incident.Portal.ViewTodos os Incidentes de Portal AbertosSystem.WorkItem.Incident.Portal.ViewIncidentMgmt_AllOpenPortalIncidents_32
System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewIncidentes Abertos na Camada 1 (não atribuídos)System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewIncidentMgmt_Tier1UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier1.ViewTodos os Incidentes Abertos na Camada 1System.WorkItem.Incident.Queue.Tier1.ViewIncidentMgmt_AllTier1OpenIncidents_32
System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewIncidentes Abertos na Camada 2 (não atribuídos)System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewIncidentMgmt_Tier2UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier2.ViewTodos os Incidentes Abertos na Camada 2System.WorkItem.Incident.Queue.Tier2.ViewIncidentMgmt_AllTier2OpenIncidents_32
System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewIncidentes Abertos na Camada 3 (não atribuídos)System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewIncidentMgmt_Tier3UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier3.ViewTodos os Incidentes Abertos na Camada 3System.WorkItem.Incident.Queue.Tier3.ViewIncidentMgmt_AllTier3OpenIncidents_32
System.WorkItem.Incident.SCOM.ViewTodos os Incidentes do Operations Manager AbertosSystem.WorkItem.Incident.SCOM.ViewIncidentMgmt_AllOpenOMIncidents_32

Views (17)

 DisplayNameIDTargetTypeAccessibilityVisible
System.WorkItem.Incident.Active.Unassigned.ViewTodos os Incidentes Abertos Não AtribuídosSystem.WorkItem.Incident.Active.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Active.ViewTodos os Incidentes AbertosSystem.WorkItem.Incident.Active.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.AllIncidents.ViewTodos os IncidentesSystem.WorkItem.Incident.AllIncidents.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.AssignedToMe.ViewMeus IncidentesSystem.WorkItem.Incident.AssignedToMe.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.DCM.ViewTodos os Incidentes do DCM (Gerenciamento de Configurações Desejadas) AbertosSystem.WorkItem.Incident.DCM.ViewMicrosoft.SystemCenter.WorkItem.DCMIncidentGridViewTypePublicTrue
System.WorkItem.Incident.Email.ViewTodos os Incidentes de Email AbertosSystem.WorkItem.Incident.Email.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Escalated.ViewIncidentes EscaladosSystem.WorkItem.Incident.Escalated.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.OverDue.ViewIncidentes VencidosSystem.WorkItem.Incident.OverDue.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Pending.ViewIncidentes PendentesSystem.WorkItem.Incident.Pending.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Portal.ViewTodos os Incidentes de Portal AbertosSystem.WorkItem.Incident.Portal.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewIncidentes Abertos na Camada 1 (não atribuídos)System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier1.ViewTodos os Incidentes Abertos na Camada 1System.WorkItem.Incident.Queue.Tier1.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewIncidentes Abertos na Camada 2 (não atribuídos)System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier2.ViewTodos os Incidentes Abertos na Camada 2System.WorkItem.Incident.Queue.Tier2.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewIncidentes Abertos na Camada 3 (não atribuídos)System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier3.ViewTodos os Incidentes Abertos na Camada 3System.WorkItem.Incident.Queue.Tier3.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.SCOM.ViewTodos os Incidentes do Operations Manager AbertosSystem.WorkItem.Incident.SCOM.ViewMicrosoft.SystemCenter.WorkItem.SCOMIncidentGridViewTypePublicTrue