Bibliotek för konfigurering av incidenthantering i Service Manager

ServiceManager.IncidentManagement.Configuration :: 7.0.6555.0 (Management Pack)

Management Pack Elements

Type Projections (3)

 DisplayNameIDAccessibility
System.WorkItem.Incident.View.DCMProjectionTypeIncidenter som rör önskad konfigurationshantering (typisk)System.WorkItem.Incident.View.DCMProjectionTypePublic
System.WorkItem.Incident.View.ProjectionTypeIncident (typisk)System.WorkItem.Incident.View.ProjectionTypePublic
System.WorkItem.Incident.View.SCOMProjectionTypeOperations Manager-incidenter System.WorkItem.Incident.View.SCOMProjectionTypePublic

Enumerations (15)

 DisplayNameIDParentAccessibility
IncidentClassificationEnum.CIOverrideProblem med konfigurationsdataIncidentClassificationEnum.CIOverrideIncidentClassificationEnumPublic
IncidentClassificationEnum.EmailE-postproblemIncidentClassificationEnum.EmailIncidentClassificationEnumPublic
IncidentClassificationEnum.EnterpriseApplicationsProblem med företagsprogramIncidentClassificationEnum.EnterpriseApplicationsIncidentClassificationEnumPublic
IncidentClassificationEnum.HardwareMaskinvaruproblemIncidentClassificationEnum.HardwareIncidentClassificationEnumPublic
IncidentClassificationEnum.NetworkingNätverksproblemIncidentClassificationEnum.NetworkingIncidentClassificationEnumPublic
IncidentClassificationEnum.OtherÖvriga problemIncidentClassificationEnum.OtherIncidentClassificationEnumPublic
IncidentClassificationEnum.PrintingUtskriftsproblemIncidentClassificationEnum.PrintingIncidentClassificationEnumPublic
IncidentClassificationEnum.SoftwareProgramproblemIncidentClassificationEnum.SoftwareIncidentClassificationEnumPublic
IncidentResolutionCategoryEnum.CancelledAvbrutenIncidentResolutionCategoryEnum.CancelledIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.FixedByAnalystÅtgärdat av analytikerIncidentResolutionCategoryEnum.FixedByAnalystIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.FixedByHigherTierSupportÅtgärdat av högre supportIncidentResolutionCategoryEnum.FixedByHigherTierSupportIncidentResolutionCategoryEnumPublic
IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticleLöstes med kunskapsartikelIncidentResolutionCategoryEnum.WalkthroughKnowledgeArticleIncidentResolutionCategoryEnumPublic
IncidentTierQueuesEnum.Tier1Skikt 1IncidentTierQueuesEnum.Tier1IncidentTierQueuesEnumPublic
IncidentTierQueuesEnum.Tier2Skikt 2IncidentTierQueuesEnum.Tier2IncidentTierQueuesEnumPublic
IncidentTierQueuesEnum.Tier3Skikt 3IncidentTierQueuesEnum.Tier3IncidentTierQueuesEnumPublic

Categories (23)

 IDTarget
IncidentConfigurationMPSolutionCategoryIncidentConfigurationMPSolutionCategory
ServiceManager.Console.IncidentManagement.Folder.CategoryServiceManager.Console.IncidentManagement.Folder.CategoryServiceManager.Console.IncidentManagement
ServiceManager.Console.IncidentManagement.TierQueuesFolder.CategoryServiceManager.Console.IncidentManagement.TierQueuesFolder.CategoryServiceManager.Console.IncidentManagement.TierQueues.Folder
System.WorkItem.Incident.Active.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Active.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Active.Unassigned.View
System.WorkItem.Incident.Active.View.Tasks.CategorySystem.WorkItem.Incident.Active.View.Tasks.CategorySystem.WorkItem.Incident.Active.View
System.WorkItem.Incident.AffectedUserNotificationTemplate.CategorySystem.WorkItem.Incident.AffectedUserNotificationTemplate.CategoryAffectedUserNotificationTemplate
System.WorkItem.Incident.AllIncidents.View.Tasks.CategorySystem.WorkItem.Incident.AllIncidents.View.Tasks.CategorySystem.WorkItem.Incident.AllIncidents.View
System.WorkItem.Incident.AssignedToMe.View.Tasks.CategorySystem.WorkItem.Incident.AssignedToMe.View.Tasks.CategorySystem.WorkItem.Incident.AssignedToMe.View
System.WorkItem.Incident.AssignedToUserNotificationTemplate.CategorySystem.WorkItem.Incident.AssignedToUserNotificationTemplate.CategoryAssignedToUserNotificationTemplate
System.WorkItem.Incident.DCM.View.Tasks.CategorySystem.WorkItem.Incident.DCM.View.Tasks.CategorySystem.WorkItem.Incident.DCM.View
System.WorkItem.Incident.Email.View.Tasks.CategorySystem.WorkItem.Incident.Email.View.Tasks.CategorySystem.WorkItem.Incident.Email.View
System.WorkItem.Incident.Escalated.View.Tasks.CategorySystem.WorkItem.Incident.Escalated.View.Tasks.CategorySystem.WorkItem.Incident.Escalated.View
System.WorkItem.Incident.EscalationNotificationTemplate.CategorySystem.WorkItem.Incident.EscalationNotificationTemplate.CategoryEscalationNotificationTemplate
System.WorkItem.Incident.OverDue.View.Tasks.CategorySystem.WorkItem.Incident.OverDue.View.Tasks.CategorySystem.WorkItem.Incident.OverDue.View
System.WorkItem.Incident.Pending.View.Tasks.CategorySystem.WorkItem.Incident.Pending.View.Tasks.CategorySystem.WorkItem.Incident.Pending.View
System.WorkItem.Incident.Portal.View.Tasks.CategorySystem.WorkItem.Incident.Portal.View.Tasks.CategorySystem.WorkItem.Incident.Portal.View
System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.Unassigned.View
System.WorkItem.Incident.Queue.Tier1.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier1.View
System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.Unassigned.View
System.WorkItem.Incident.Queue.Tier2.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier2.View
System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.Unassigned.View
System.WorkItem.Incident.Queue.Tier3.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.View.Tasks.CategorySystem.WorkItem.Incident.Queue.Tier3.View
System.WorkItem.Incident.SCOM.View.Tasks.CategorySystem.WorkItem.Incident.SCOM.View.Tasks.CategorySystem.WorkItem.Incident.SCOM.View

Object Templates (9)

 DisplayNameIDType
AffectedUserNotificationTemplateMall för meddelande till slutanvändareAffectedUserNotificationTemplateSystem.Notification.Template.SMTP
AssignedToUserNotificationTemplateMall för meddelande till tilldelad användareAssignedToUserNotificationTemplateSystem.Notification.Template.SMTP
DefaultIncidentTemplateStandardmall för incidenterDefaultIncidentTemplateSystem.WorkItem.Incident.ProjectionType
EscalationNotificationTemplateMall för meddelande om eskaleringEscalationNotificationTemplateSystem.Notification.Template.SMTP
HardwareIssueIncidentTemplateMall för maskinvaruincidentHardwareIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
HighPriorityIncidentTemplateMall för incident med hög prioritetHighPriorityIncidentTemplateSystem.WorkItem.Incident.ProjectionType
NetworkingIssueIncidentTemplateMall för nätverksincidentNetworkingIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
PrintingIssueIncidentTemplateMall för utskriftsincidentPrintingIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType
SoftwareIssueIncidentTemplateMall för programincidentSoftwareIssueIncidentTemplateSystem.WorkItem.Incident.ProjectionType

Folder Items (20)

 IDFolderNameElementID
F0F0ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.AllIncidents.View
F1F1ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Active.View
F10F10ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Email.View
F11F11ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier1.View
F12F12ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier2.View
F13F13ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier3.View
F14F14ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier1.Unassigned.View
F15F15ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier2.Unassigned.View
F16F16ServiceManager.Console.IncidentManagement.TierQueues.FolderSystem.WorkItem.Incident.Queue.Tier3.Unassigned.View
F2F2ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Active.Unassigned.View
F3F3ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.AssignedToMe.View
F4F4ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.OverDue.View
F5F5ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Escalated.View
F6F6ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Pending.View
F7F7ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.Portal.View
F8F8ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.DCM.View
F9F9ServiceManager.Console.IncidentManagementSystem.WorkItem.Incident.SCOM.View
ServiceManager.Console.IncidentManagement.FolderItem.CreateFolderServiceManager.Console.IncidentManagement.FolderItem.CreateFolderServiceManager.Console.IncidentManagementMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
ServiceManager.Console.IncidentManagement.FolderItem.CreateTierViewServiceManager.Console.IncidentManagement.FolderItem.CreateTierViewServiceManager.Console.IncidentManagement.TierQueues.FolderMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
ServiceManager.Console.IncidentManagement.FolderItem.CreateViewServiceManager.Console.IncidentManagement.FolderItem.CreateViewServiceManager.Console.IncidentManagementMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

 DisplayNameIDParentFolderAccessibility
ServiceManager.Console.IncidentManagement.TierQueues.FolderSupportgrupp för incidentServiceManager.Console.IncidentManagement.TierQueues.FolderServiceManager.Console.IncidentManagementPublic

Image References (18)

 DisplayNameIDImageID
ServiceManager.Console.IncidentManagement.TierQueues.FolderSupportgrupp för incidentServiceManager.Console.IncidentManagement.TierQueues.FolderWunderbar_IncidentManagement_24
System.WorkItem.Incident.Active.Unassigned.ViewAlla öppna incidenter som inte tilldelatsSystem.WorkItem.Incident.Active.Unassigned.ViewIncidentMgmt_AllOpenUnassignedIncidents_32
System.WorkItem.Incident.Active.ViewAlla öppna incidenterSystem.WorkItem.Incident.Active.ViewIncidentMgmt_AllActiveIncidents_32
System.WorkItem.Incident.AllIncidents.ViewAlla incidenterSystem.WorkItem.Incident.AllIncidents.ViewIncidentMgmt_AllIncidents_32
System.WorkItem.Incident.AssignedToMe.ViewMina incidenterSystem.WorkItem.Incident.AssignedToMe.ViewIncidentMgmt_IncidentsAssignedToMe_32
System.WorkItem.Incident.DCM.ViewAlla öppna incidenter för önskad konfigurationshanteringSystem.WorkItem.Incident.DCM.ViewIncidentMgmt_AllOpenDCMIncidents_32
System.WorkItem.Incident.Email.ViewAlla öppna e-postincidenterSystem.WorkItem.Incident.Email.ViewIncidentMgmt_AllOpenEmailIncidents_32
System.WorkItem.Incident.Escalated.ViewEskalerade incidenterSystem.WorkItem.Incident.Escalated.ViewIncidentMgmt_EscalatedIncident_32
System.WorkItem.Incident.OverDue.ViewFörsenade incidenterSystem.WorkItem.Incident.OverDue.ViewIncidentMgmt_ActiveIncidentOverdue_32
System.WorkItem.Incident.Pending.ViewVäntande incidenterSystem.WorkItem.Incident.Pending.ViewIncidentMgmt_PendingIncident_32
System.WorkItem.Incident.Portal.ViewAlla öppna portalincidenterSystem.WorkItem.Incident.Portal.ViewIncidentMgmt_AllOpenPortalIncidents_32
System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewÖppna incidenter på skikt 1 (ej tilldelade)System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewIncidentMgmt_Tier1UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier1.ViewAlla öppna incidenter på skikt 1System.WorkItem.Incident.Queue.Tier1.ViewIncidentMgmt_AllTier1OpenIncidents_32
System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewÖppna incidenter på skikt 2 (ej tilldelade)System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewIncidentMgmt_Tier2UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier2.ViewAlla öppna incidenter på skikt 2System.WorkItem.Incident.Queue.Tier2.ViewIncidentMgmt_AllTier2OpenIncidents_32
System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewÖppna incidenter på skikt 3 (ej tilldelade)System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewIncidentMgmt_Tier3UnassignedIncidents_32
System.WorkItem.Incident.Queue.Tier3.ViewAlla öppna incidenter på skikt 3System.WorkItem.Incident.Queue.Tier3.ViewIncidentMgmt_AllTier3OpenIncidents_32
System.WorkItem.Incident.SCOM.ViewAlla öppna Operations Manager-incidenterSystem.WorkItem.Incident.SCOM.ViewIncidentMgmt_AllOpenOMIncidents_32

Views (17)

 DisplayNameIDTargetTypeAccessibilityVisible
System.WorkItem.Incident.Active.Unassigned.ViewAlla öppna incidenter som inte tilldelatsSystem.WorkItem.Incident.Active.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Active.ViewAlla öppna incidenterSystem.WorkItem.Incident.Active.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.AllIncidents.ViewAlla incidenterSystem.WorkItem.Incident.AllIncidents.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.AssignedToMe.ViewMina incidenterSystem.WorkItem.Incident.AssignedToMe.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.DCM.ViewAlla öppna incidenter för önskad konfigurationshanteringSystem.WorkItem.Incident.DCM.ViewMicrosoft.SystemCenter.WorkItem.DCMIncidentGridViewTypePublicTrue
System.WorkItem.Incident.Email.ViewAlla öppna e-postincidenterSystem.WorkItem.Incident.Email.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Escalated.ViewEskalerade incidenterSystem.WorkItem.Incident.Escalated.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.OverDue.ViewFörsenade incidenterSystem.WorkItem.Incident.OverDue.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Pending.ViewVäntande incidenterSystem.WorkItem.Incident.Pending.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Portal.ViewAlla öppna portalincidenterSystem.WorkItem.Incident.Portal.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewÖppna incidenter på skikt 1 (ej tilldelade)System.WorkItem.Incident.Queue.Tier1.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier1.ViewAlla öppna incidenter på skikt 1System.WorkItem.Incident.Queue.Tier1.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewÖppna incidenter på skikt 2 (ej tilldelade)System.WorkItem.Incident.Queue.Tier2.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier2.ViewAlla öppna incidenter på skikt 2System.WorkItem.Incident.Queue.Tier2.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewÖppna incidenter på skikt 3 (ej tilldelade)System.WorkItem.Incident.Queue.Tier3.Unassigned.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.Queue.Tier3.ViewAlla öppna incidenter på skikt 3System.WorkItem.Incident.Queue.Tier3.ViewSystem.WorkItem.IncidentGridViewTypePublicTrue
System.WorkItem.Incident.SCOM.ViewAlla öppna Operations Manager-incidenterSystem.WorkItem.Incident.SCOM.ViewMicrosoft.SystemCenter.WorkItem.SCOMIncidentGridViewTypePublicTrue