Service Manager Olay Yönetimi Yapılandırma Kitaplığı

ServiceManager.IncidentManagement.Configuration :: 10.19.1035.0 (Management Pack)

• Show Management Pack XML
• Get Management Pack data in Excel format
• Incident.mpb

Management Pack Elements

Type Projections (3)

	DisplayName	ID	Accessibility
	Desired Configuration Management Olayları (tipik)	System.WorkItem.Incident.View.DCMProjectionType	Public
	Olay (tipik)	System.WorkItem.Incident.View.ProjectionType	Public
	Operations Manager Olayları	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

	DisplayName	ID	Parent	Accessibility
	Yapılandırma Verileri Sorunları	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
	E-Posta Sorunları	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
	Kuruluş Uygulaması Sorunları	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
	Donanım Sorunları	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
	Ağ İletişimi Sorunları	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
	Diğer Sorunlar	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
	Yazdırma Sorunları	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
	Yazılım Sorunları	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
	İptal Edildi	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
	Analist tarafından düzeltilen	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
	Daha yüksek katman desteğiyle düzeltilen	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
	Gözden geçirme bilgi bankası makalesi	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
	Katman 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
	Katman 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
	Katman 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View

Object Templates (9)

	DisplayName	ID	Type
	Son Kullanıcı Bildirim Şablonu	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
	Atamayı Alan Kullanıcı Bildirim Şablonu	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
	Varsayılan Olay Şablonu	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
	İlerletme Bildirim Şablonu	EscalationNotificationTemplate	System.Notification.Template.SMTP
	Donanım Sorunu Olay Şablonu	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	Yüksek Öncelikli Olay Şablonu	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
	Ağ İletişimi Sorunu Olay Şablonu	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	Yazdırma Sorunu Olay Şablonu	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	Yazılım Sorunu Olay Şablonu	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

	ID	FolderName	ElementID
	F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
	F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
	F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
	F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
	F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
	F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
	F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
	F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
	F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
	F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
	F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
	F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
	F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
	F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
	ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
	ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
	ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Olay Destek Grubu	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

	DisplayName	ID	ImageID
	Olay Destek Grubu	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_24
	Tüm Açık Atanmamış Olaylar	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_32
	Tüm Açık Olaylar	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_32
	Tüm Olaylar	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_32
	Olaylarım	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_32
	Tüm Açık Desired Configuration Management Olayları	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_32
	Tüm Açık E-Posta Olayları	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_32
	İlerletilen Olaylar	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_32
	Süresi Dolan Olaylar	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_32
	Bekleyen Olaylar	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_32
	Tüm Açık Portal Olayları	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_32
	Katman 1 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_32
	Tüm Katman 1 Açık Olayları	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_32
	Katman 2 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_32
	Tüm Katman 2 Açık Olayları	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_32
	Katman 3 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
	Tüm Katman 3 Açık Olayları	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_32
	Tüm Açık Operations Manager Olayları	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_32

Views (17)

	DisplayName	ID	Target	Type	Accessibility	Visible
	Tüm Açık Atanmamış Olaylar	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Açık Olaylar	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Olaylar	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
	Olaylarım	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Açık Desired Configuration Management Olayları	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
	Tüm Açık E-Posta Olayları	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
	İlerletilen Olaylar	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
	Süresi Dolan Olaylar	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
	Bekleyen Olaylar	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Açık Portal Olayları	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
	Katman 1 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Katman 1 Açık Olayları	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
	Katman 2 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Katman 2 Açık Olayları	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
	Katman 3 Açık Olayları (atanmamış)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Katman 3 Açık Olayları	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
	Tüm Açık Operations Manager Olayları	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True