| DisplayName | ID | Accessibility |
| Outrigger klasifikace incidentu | IncidentClassification | Public |
| Outrigger dopadu incidentu | IncidentImpact | Public |
| Outrigger kategorie řešení incidentu | IncidentResolutionCategory | Public |
| Outrigger zdroje incidentu | IncidentSource | Public |
| Outrigger stavu incidentu | IncidentStatus | Public |
| Outrigger front vrstev incidentů | IncidentTierQueues | Public |
| Outrigger naléhavosti incidentu | IncidentUrgency | Public |