| DisplayName | ID | Parent | Accessibility |
| FAQ | System.Knowledge.ArticleTypeEnum.FAQ | System.Knowledge.ArticleTypeEnum | Public |
| 帮助 | System.Knowledge.ArticleTypeEnum.HowTo | System.Knowledge.ArticleTypeEnum | Public |
| 问题 | System.Knowledge.ArticleTypeEnum.Issue | System.Knowledge.ArticleTypeEnum | Public |
| 企业应用程序 | System.Knowledge.CategoryEnum.EnterpriseApplication | System.Knowledge.CategoryEnum | Public |
| 硬件 | System.Knowledge.CategoryEnum.Hardware | System.Knowledge.CategoryEnum | Public |
| 网络 | System.Knowledge.CategoryEnum.Networking | System.Knowledge.CategoryEnum | Public |
| 其他 | System.Knowledge.CategoryEnum.Other | System.Knowledge.CategoryEnum | Public |
| 正在打印 | System.Knowledge.CategoryEnum.Printing | System.Knowledge.CategoryEnum | Public |
| 软件 | System.Knowledge.CategoryEnum.Software | System.Knowledge.CategoryEnum | Public |
| 重复 | System.Knowledge.TagEnum.Duplicate | System.Knowledge.TagEnum | Public |
| 未完成 | System.Knowledge.TagEnum.Incomplete | System.Knowledge.TagEnum | Public |
| 待重写 | System.Knowledge.TagEnum.ToRewrite | System.Knowledge.TagEnum | Public |