| DisplayName | ID | Parent | Accessibility |
| Perguntas Frequentes | System.Knowledge.ArticleTypeEnum.FAQ | System.Knowledge.ArticleTypeEnum | Public |
| Instruções | System.Knowledge.ArticleTypeEnum.HowTo | System.Knowledge.ArticleTypeEnum | Public |
| Problema | System.Knowledge.ArticleTypeEnum.Issue | System.Knowledge.ArticleTypeEnum | Public |
| Aplicativo Empresarial | System.Knowledge.CategoryEnum.EnterpriseApplication | System.Knowledge.CategoryEnum | Public |
| Hardware | System.Knowledge.CategoryEnum.Hardware | System.Knowledge.CategoryEnum | Public |
| Rede | System.Knowledge.CategoryEnum.Networking | System.Knowledge.CategoryEnum | Public |
| Outro | System.Knowledge.CategoryEnum.Other | System.Knowledge.CategoryEnum | Public |
| Impressão | System.Knowledge.CategoryEnum.Printing | System.Knowledge.CategoryEnum | Public |
| Software | System.Knowledge.CategoryEnum.Software | System.Knowledge.CategoryEnum | Public |
| Duplicado | System.Knowledge.TagEnum.Duplicate | System.Knowledge.TagEnum | Public |
| Incompleto | System.Knowledge.TagEnum.Incomplete | System.Knowledge.TagEnum | Public |
| Para Reescrever | System.Knowledge.TagEnum.ToRewrite | System.Knowledge.TagEnum | Public |