| DisplayName | ID | Parent | Accessibility |
| 事件分類 | IncidentClassificationEnum | | Public |
| 事件解決方式 | IncidentResolutionCategoryEnum | | Public |
| 事件來源 | IncidentSourceEnum | | Public |
| 主控台 | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| 電子郵件 | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| 電話 | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| 入口網站 | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| 系統 | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| 事件狀態 | IncidentStatusEnum | | Public |
| 作用中 | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| 擱置 | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| 已關閉 | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| 已解決 | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| 事件層佇列 | IncidentTierQueuesEnum | | Public |