| DisplayName | ID | Parent | Accessibility |
| Incidentklassifizierung | IncidentClassificationEnum | | Public |
| Incidentauflösung | IncidentResolutionCategoryEnum | | Public |
| Incidentquelle | IncidentSourceEnum | | Public |
| Konsole | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-Mail | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Telefon | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portal | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| System | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Incidentstatus | IncidentStatusEnum | | Public |
| Aktiv | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| Ausstehend | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Geschlossen | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Aufgelöst | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Warteschlange auf Incidentebene | IncidentTierQueuesEnum | | Public |