| DisplayName | ID | Parent | Accessibility |
| Classification d'incidents | IncidentClassificationEnum | | Public |
| Résolution d'incident | IncidentResolutionCategoryEnum | | Public |
| Source d'incident | IncidentSourceEnum | | Public |
| Console | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| Courrier électronique | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Téléphone | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portail | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| Système | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| État de l'incident | IncidentStatusEnum | | Public |
| Actif | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| En attente | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Fermé | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Résolu | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| File d'attente de niveaux d'incident | IncidentTierQueuesEnum | | Public |