| DisplayName | ID | Parent | Accessibility |
| Incidens besorolása | IncidentClassificationEnum | | Public |
| Incidensek megoldása | IncidentResolutionCategoryEnum | | Public |
| Incidens forrása | IncidentSourceEnum | | Public |
| Konzol | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-mail | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Telefon | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portál | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| Rendszer | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Incidens állapota | IncidentStatusEnum | | Public |
| Aktív | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| Függőben | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Lezárva | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Megoldva | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Incidens-rétegvárólista | IncidentTierQueuesEnum | | Public |