| DisplayName | ID | Parent | Accessibility |
| Incidentklassificering | IncidentClassificationEnum | | Public |
| Incidentens lösning | IncidentResolutionCategoryEnum | | Public |
| Incidentkälla | IncidentSourceEnum | | Public |
| Konsol | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-post | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Telefon | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portal | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| System | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Incidentstatus | IncidentStatusEnum | | Public |
| Aktiv | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| Väntar | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Stängd | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Löst | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Kö för incidentskikt | IncidentTierQueuesEnum | | Public |