| DisplayName | ID | Parent | Accessibility |
| Service Request-Bereich | ServiceRequestAreaEnum | | Public |
| Ergebnisse der Service Request-Implementierung | ServiceRequestImplementationResultsEnum | | Public |
| Service Request-Priorität | ServiceRequestPriorityEnum | | Public |
| Service Request-Quelle | ServiceRequestSourceEnum | | Public |
| Service Request-Status | ServiceRequestStatusEnum | | Public |
| Abgebrochen | ServiceRequestStatusEnum.Canceled | ServiceRequestStatusEnum | Public |
| Geschlossen | ServiceRequestStatusEnum.Closed | ServiceRequestStatusEnum | Public |
| Abgeschlossen | ServiceRequestStatusEnum.Completed | ServiceRequestStatusEnum | Public |
| Fehler | ServiceRequestStatusEnum.Failed | ServiceRequestStatusEnum | Public |
| In Bearbeitung | ServiceRequestStatusEnum.InProgress | ServiceRequestStatusEnum | Public |
| Neu | ServiceRequestStatusEnum.New | ServiceRequestStatusEnum | Public |
| Angehalten | ServiceRequestStatusEnum.OnHold | ServiceRequestStatusEnum | Public |
| Übermittelt | ServiceRequestStatusEnum.Submitted | ServiceRequestStatusEnum | Public |
| Service Request-Supportgruppe | ServiceRequestSupportGroupEnum | | Public |
| Service Request-Dringlichkeit | ServiceRequestUrgencyEnum | | Public |