Citrix CloudBridge Management Pack

Citrix SCOM Management Pack for CloudBridge (Citrix CloudBridge Management Pack) is an availability and performance management solution that extends end-to-end service monitoring capabilities of Microsoft System Center Operations Manager (SCOM) to include the Citrix CloudBridge (CloudBridge) infrastructure. It fully integrates topology, health, and performance data into SCOM, providing an end‐to‐end operations overview across the entire CloudBridge estate and enabling delivery of effective business service management.

Some key benefits of CloudBridge Management Pack are:

• Agentless monitoring architecture
• Intuitive topology discovery of internal CloudBridge components
• Monitoring of key functionalities
• Enhanced infrastructure health
• Quick deployment and simple upgrades
• Functioning across physical and virtual CloudBridge appliances
• Easy identification and resolution of network-specific issues
• Acceleration of problem resolution
• Scaling management responsibility across your infrastructure and organization
• utomation of routine administration to improve service levels, increase efficiencies, and achieve greater control of the IT environment Topology discovery

CloudBridge Management Pack provides out-of-the-box discovery of the CloudBridge configuration:

• Automatically discovers and visualizes the topology of CloudBridge devices. The discovery and visualization are based on a defined CloudBridge device model. The discovered devices are used as a base for CloudBridge component discovery.
• Maintains CloudBridge topology while you add or remove devices and their components.

Discovered CloudBridge appliance objects are divided into the following six major components:

• Application: Lists predefined and custom applications being used to divide the traffic into protocols and applications.
• Traffic Shaping Policy: Contains default and custom traffic shaping policies.
• Service Class: Holds information about service classes used for mapping applications, IP ranges, incoming Diffserv (DSCP) fields, or VLANs to acceleration and traffic-shaping policies.
• Adapter: Shows information about adapters.
• Interface: Gives details on virtual network interfaces attached to adapters.
• Link: Includes defined WAN and LAN links on the appliance.

Monitoring

CloudBridge Management Pack monitors many components out-of-the-box and is designed to be extendable to meet custom monitoring requirements. Some out-of-the-box monitoring capabilities are:

• Detection of CloudBridge environment health and state.
• CloudBridge appliance availability status check.
• Identification of related to CloudBridge QoS, traffic shaping, optimization and protocol acceleration.

Monitors are classified into the following groups:

• CloudBridge Appliance
  • Operation Status Monitor
  • License Status Monitor
  • ICMP availability
  • SNMP availability
  • SSH availability
  • Average LAN Send Rate Monitor
  • Average WAN Send Rate Monitor
  • CPU Usage Percentage Monitor
  • Current Connected Plugins Percentage Usage Monitor
  • Maximum Non-Accelerated Connections Usage Monitor
  • Minimum Non-Accelerated Connections Usage Monitor
  • System Load Percentage Monitor
• Interface
  • Interface Status Monitor
• Application
  • Dropped Sent Volume Monitor
  • ICA Service Sent Ratio Monitor
• Link:
  • Dropped Sent Volume Monitor
• Service Class
  • Dropped Sent Volume Per Link Usage Monitor
  • Maximum Current Accelerated Connections Usage Monitor
  • Maximum Total Non-Accelerated Connections Usage Monitor
  • Minimum Current Accelerated Connections Usage Monitor
  • Minimum Total Accelerated Connections Usage Monitor
  • WAN Send Bandwidth Savings (%) Monitor
• Traffic Shaping Policy
  • Dropped Sent Volume per Link Usage Monitor

Views

CloudBridge Management Pack provides various out-of-the-box views that present alerts, health state, and performance, and expose tasks. There are a number of performance collection views:

• Appliance
  The Appliance view collects the below metrics:
  • CPU Usage Percentage
  • System Load Percentage
  • LAN Send Rate
  • WAN Send Rate
  • Non-Accelerated Connections
  • Connected Plugins
• Application
  The Application view collects the below metrics:
  • Dropped Sent Volume Data
• Link
  The Link view collects the below metrics:
  • Dropped Sent Volume Data
• Service Class
  The Service Class view collects the below metrics:
  • Current Accelerated Connections
  • Dropped Sent Volume per Link
  • Total Accelerated Connections
  • Total Non-Accelerated Connections
  • WAN Send Bandwidth Savings (%)
• ICA Service
  The ICA Service view collects the below metrics:
  • ICA Sent Ratio
• Traffic Shaping Policy
  The Traffic Shaping Policy view collects the below metrics.
  • Dropped Sent Volume per Link
• Tasks
  CloudBridge Management Pack provides the following tasks:
  • Collect support information for CloudBridge Management Pack Agent