Dell Client Management Pack

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Release Notes
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DELL CLIENT MANAGEMENT PACK

FOR MICROSOFT SYSTEM CENTER 2012 R2 OPERATIONS MANAGER, SYSTEM CENTER 2012 SP1 
OPERATIONS MANAGER, SYSTEM CENTER 2012 OPERATIONS MANAGER, SYSTEM CENTER 
OPERATIONS MANAGER 2007 R2


This release notes provides information on the Dell Client Management 
Pack version
6.3, which can be imported into Microsoft System Center 2012 R2 Operations 
Manager, Microsoft System Center 2012 SP1 Operations Manager,Microsoft System
Center 2012 Operations Manager and System Center Operations Manager 2007 R2.

NOTE: All references to OpsMgr in this guide are applicable to Microsoft System
Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations 
Manager,Microsoft System Center 2012 Operations Manager and  System Center 
Operations Manager 2007 R2, unless otherwise specified.

The Dell Client Management Pack version 6.3 enables OpsMgr to discover and
monitor the status of Dell Client systems, on a defined network segment. This
representation, which includes the receipt of failure and pre-failure
alerts, allows you to assess, respond to, and ensure the availability of Dell
Client monitored in the OpsMgr environment. 
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Version: Dell Client Management Pack v6.3

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Release Date: April 2019

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Previous Version: Dell Client Management Pack v6.2
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Requirements for Management Station and Managed System for the Monitoring 
features and Supported Firmware Versions for the Monitoring features
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Management Station Requirements
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1. Microsoft System Center 2012 R2 Operations Manager or
   Microsoft System Center 2012 SP1 Operations Manager or
   Microsoft System Center 2016 Operations Manager or 
   Microsoft System Center Operations Manager (SCOM) 2007 R2 or Microsoft System Center 2016 - Operations Manager.
2. Supported operating systems:

   * For OpsMgr 2016, see https://docs.microsoft.com/en-us/system-center/scom/system-requirements?view=sc-om-2016#server-operating-system
   * For OpsMgr 2012 R2, 2012 SP1 and OpsMgr 2012, see 
     technet.microsoft.com/en-us/library/hh205990.aspx.
   * For OpsMgr 2007 R2, see 
     technet.microsoft.com/en-us/library/bb309428(en-us).aspx. 

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Managed System Requirements
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* Dell(TM) Command | Monitor:
The recommended version of Dell Command | Monitor is v10.2.
The minimum supported version of Dell Command | Monitor is v9.0

* Dell(TM) OpenManage(TM) Client Instrumentation:
The recommended version of Dell OpenManage Client Instrumentation (OMCI) is 
v8.2. The minimum supported version of OMCI is v8.1.

* Supported operating systems
For the list of configurations supported by Dell Command | Monitor, 
see Dell Command | Monitor 10.2 Release Notes at dell.com/support/home.

For the list of configurations supported by OMCI, 
see Dell OpenManage Client Instrumentation 8.2.1 Release Notes 
at dell.com/support/home.

NOTE: If the OMCI version available on a client system is earlier than v8.0, 
then Client system is grouped under the “UnManaged” group and monitoring is 
disabled. The Dell Client Management Pack also groups Dell Vostro systems under 
the “UnManaged” group.

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Supported Dell Devices
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* Supported Client Systems: All Dell systems that are supported by 
  Dell OpenManage Client Instrumentation version v8.1,
  Dell OpenManage Client Instrumentation version v8.2,
  Dell Command | Monitor 9.0, Dell Command | Monitor 9.1 and
  later are managed using the Dell Client Management Pack v6.3

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What’s New
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Support for Microsoft System Center 2016 - Operations Manager.

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Fixes
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Fixed an issue in which battery warning or battery error is displayed in case of unhealthy battery.

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Known Issues
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* Issue 1 - 342472: On few Dell Client platforms, health status does not 
change to normal after the Dell Client recovers from the Fan Probe error.

Description
On R5400, T7400 and Optiplex 390 systems, Health status does not change to 
normal after the Dell Client recovers from Fan Probe error.

Resolution
Reboot the Dell Client to clear the status of the Fan probe. 

* Issue 2 - 499508: When an additional battery is added to the Dell Client, 
the battery part number for the added battery is not discovered.

Description
On Dell Client Laptops that support multiple batteries, when an additional 
battery is added, the battery part number for the added battery is not 
discovered in the subsequent discovery cycles.

Resolution
Reboot the Laptop. 

* Issue 3 - 499881: Chassis intrusion health status in not changing even after
chassis is removed.

Description
On Optiplex 990(with bios:A05) and 390(with bios:A01), Chassis intrusion health 
status in not changing even after chassis is removed. BIOS does not have support
for these events and hence the OMCI does not expose these health for the above
platforms. As a result, Client MP shows the components as healthy.

Workaround
Upgrade to latest BIOS version

* Issue 4 - 501257: FAN health status in not changing even after FAN is stopped

Description
On few Client platforms, FAN health status may not change if fan stops and the 
status remains unchanged even after the reboot of client system.

Workaround
No known workaround.

* Issue 5 - 045713: MP Knowledge Base is not displayed on I18N Management
Stations

Description
On OpsMgr MS with non-English locale, the Client Management Pack does not 
display MP Knowledge Base text.

Workaround
No known workaround.


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Limitations
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After upgrade from Dell Client Management Pack 6.2 to 
Dell Client Management Pack 6.3, alerts will update as new alerts instead of 
incrementing repeat count. 

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Installation
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Installation Procedure 
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For information on installing the Dell Client Management Pack v6.3 for OpsMgr,
refer the "Dell Client Management Pack Version 6.3 for Microsoft System Center 
Operations Manager Installation Guide".

Upgrade
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You can upgrade Dell Client Management Pack 6.2 to Dell Client Management Pack 
6.3.

For information on upgrade to Dell Client Management Pack v6.3, see the
"Dell Client Management Pack Version 6.3 For Microsoft System Center Operations
Manager Installation Guide".

NOTE: Upgrade from Dell Client Management Pack version 5.1 and earlier versions
to version 6.3 are not supported.

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Uninstallation
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For information on uninstalling the Dell Client Management Pack v6.3, see the
"Dell Client Management Pack Version 6.3 For Microsoft System Center Operations
Manager Installation Guide".

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Contacting Dell
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Note: If you do not have an active Internet connection, you can find contact 
information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. 
Availability varies by country and product, and some services may not be available
in your area. To contact Dell for sales, technical support, or customer 
service issues:
1.  Visit www.dell.com/support.
2.  Select your support category.
3.  Verify your country or region in the Choose a Country/Region drop-down 
    menu at the top of page.
4.  Select the appropriate service or support link based on your need.

For enterprise systems management documentation, go to dell.com/support/home.
   
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