Dell MD StorageArray Management Pack

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Release Notes
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DELL MD STORAGE ARRAY MANAGEMENT PACK SUITE

FOR MICROSOFT SYSTEM CENTER 2012 R2 OPERATIONS MANAGER, SYSTEM CENTER 2012 SP1 
OPERATIONS MANAGER, SYSTEM CENTER 2012 OPERATIONS MANAGER, SYSTEM CENTER 
OPERATIONS MANAGER 2007 R2

This release notes provides information on the Dell MD Storage Array 
Management Pack Suite version 6.1, which can be imported into 
Microsoft System Center 2012 R2 Operations Manager, 
Microsoft System Center 2012 SP1 Operations Manager, 
Microsoft System Center 2012 Operations Manager and 
Microsoft System Center Operations Manager (SCOM) 2007 R2.
Note: All references to OpsMgr mentioned below in this document are applicable
to Microsoft System Center 2012 R2 Operations Manager,
Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center
2012 Operations Manager, and System Center Operations Manager (SCOM) 2007 R2 
unless otherwise specified.

The Dell MD Storage Array Management Pack Suite v6.1 enables OpsMgr to discover
and monitor the status of Dell PowerVault MD Storage Arrays, on a defined
network segment. This representation includes the receipt of alerts and
pre-failure alerts with the ability to drill down to each hardware component
from the overall Dell hardware health, and allows Dell customers to assess,
respond to, and better ensure availability of Dell Storage systems monitored
in the OpsMgr environment. In addition to improved availability, the
Management Pack enhances the ability to monitor and manage the hardware in a
single management solution.

The Dell MD Storage Array Management Pack Suite v6.1 packages an utility
tool: Dell Discovery Utility to discover Dell PowerVault MD Storage
Arrays and create a text file with a list of discovered MD storage arrays. This
list is used by the Dell MD Storage Array Management Pack Suite to discover and
monitor the Dell PowerVault MD Storage Arrays in OpsMgr. 
This utility discovers Dell PowerVault MD Storage Arrays from the 
IP Addresses/IP Address ranges (IPv4 or IPv6 address(es)) that you specify.

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Version: DELL MD STORAGE ARRAY MANAGEMENT PACK SUITE 6.1

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Release Date: April 2016

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Previous Version: DELL MD STORAGE ARRAY MANAGEMENT PACK SUITE 6.0

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Importance

RECOMMENDED: Dell recommends applying this update during your next scheduled 
update cycle. The update contains feature enhancements or changes that will help 
keep your system software current and compatible with other system modules 
(firmware, BIOS, drivers and software).

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What is Supported?
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Management Station Requirements
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1. Microsoft System Center 2012 R2 Operations Manager or
   Microsoft System Center 2012 SP1 Operations Manager or
   Microsoft System Center 2012 Operations Manager or 
   Microsoft System Center Operations Manager (SCOM) 2007 R2.
2. Administrator access on the system, to run the Dell Discovery utility and 
   Dell PowerVault Modular Disk Storage Manager IP list extraction Utility.
3. Minimum disk space of 5 MB, for installing and running the Dell MD Storage 
   Array Management Pack Suite version 6.1.
4. (Optional) Dell PowerVault Modular Disk Storage Manager (MDSM) is required to
   diagnose and resolve recovery failure alerts.
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Supported Operating System
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   List of Operating Systems supported on the Management Station:
   Refer to the list of supported configurations for the following OpsMgr versions:
   Following are the list of supported operating systems for the Management Station:
   * For OpsMgr 2012 R2, 2012 SP1 and OpsMgr 2012, see 
     technet.microsoft.com/en-us/library/hh205990.aspx.
   * For OpsMgr 2007 R2, see 
     technet.microsoft.com/en-us/library/bb309428(en-us).aspx
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Managed System Requirements
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* Controller Firmware :

The supported Controller Firmware (CFW) versions are:
  * 8.20.11.60 for MD3200/MD3200i/MD3220/MD3220i/MD3260/MD3260i 
  * 8.20.12.60 for MD3800f/MD3800i/MD3820f/MD3820i/MD3860f/MD3860i/MD3400/
    MD3420/MD3460

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(Optional) Storage Array Host Software
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Install the Dell PowerVault Modular Disk Storage Manager (MDSM) Client on the
server that hosts the Dell PowerVault MD storage arrays in order to discover
the storage array through in-band. The recommended version is - 11.25
The supported versions are:
  * 11.20
  * 11.25

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Requirements for running Dell Discovery Utility
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1. Microsoft .NET version 3.5. 
2. Administrator access on the system - To run the Dell Discovery utility and
   modify the IP configuration file (For more information on the Dell Discovery
   utility, see the online help - DellDiscoveryUtility.chm provided with the
   utility).

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Supported Dell Devices
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* Supported Dell PowerVault MD storage arrays: 
	MD3800f
	MD3820f
	MD3860f
	MD3800i
	MD3820i
	MD3860i
	MD3400 
	MD3420
	MD3460
	MD3200i
	MD3220i
	MD3260i
	
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What�s New
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1. Added support for Controller Firmware: 08.20.12.60
2. Added support for new recovery failures.

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Fixes
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None

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Important Notes                                                                              
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Management Pack Suite Structure 
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The Dell MD Storage Array Management Pack Suite consists of the following 
management packs and utilities, which are copied into the installation folder.  

+---MD Storage Array Monitoring
|       Dell.Storage.MDStorageArray.mp
|       * Dell MD Storage Array Management pack for discovery, and monitoring
|         of Dell MD Storage Array devices with OpsMgr 2012/ 2007 versions.
|       Dell.Storage.MDStorageArray.DetailedMonitoringOn.mp
|       * Overrides for enabling health monitoring for all component groups for
|         the Dell MD Storage Arrays.
|       Dell.Storage.MDStorageArray.SNMP.mp
|       * Management pack that supports SNMP traps for OpsMgr 2012 versions 
|         only. 
|
+---Library
|        Dell.Connections.HardwareLibrary.mp
|        * Dell Base folder utility for the basic folder structure and Root 
|          node
|    NOTE: The Library folder also contains:
|        * The Dell MD Storage Auto discovery Utility which is used to discover
|          Dell MD Storage Arrays in your network
|        * The Dell ABB toolset which helps in retrieving data from the devices
|        * Supporting DLLs used by the above components of the Management Pack 
|          Suite.
|        * dell_MDStorageArray_ip_sample.cfg which is a sample configuration
|          file that needs to be renamed to dell_MDStorageArray_ip.cfg which
|          will be used to contain the list of device IP addresses for discovery
|          and monitoring. The Dell MD Storage Auto discovery Utility can be
|          used to generate this file too.
|        * Dell_MDStorageArray_ExtractMDListFromMDSM.vbs is a VB script that can
|          be used to export the list of Dell MD Storage Array IP addresses
|          being managed by the MDSM. The output file contains the IP addresses
|          which can then be added to the dell_MDStorageArray_ip.cfg file.

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Known Issues
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* Issue 1 - Removing an IP address from the MD Array IP 
configuration file, should remove the corresponding alerts for that device in
OpsMgr console - (357269).

Description 
When you remove IP addresses from the MD Array IP configuration file, their
corresponding alerts are retained in OpsMgr console views. 

Workaround
You must manually close the alerts in the OpsMgr console.

Versions Affected
All OpsMgr consoles.

* Issue 2 - When Physical Disk is in impending failure state, OpsMgr
may show the Physical Disk as healthy in the Diagram View - (493772).

Workaround
You can check for Physical Disk Impending Failure State alerts in MD Storage
Array Alerts view of the OpsMgr and take appropriate action as specified in the
Alert's Knowledge Article.

Versions Affected
All OpsMgr consoles.

* Issue 3 - When EMM firmware does not match the MD Storage 
Array, OpsMgr may show the EMM as healthy - (473374).

Workaround
You need to check for EMM Firmware mismatch alerts in MD Storage Array
Alerts view and take appropriate action as specified in the Alert's
Knowledge Article.

Versions Affected
All OpsMgr consoles.

* Issue 4 - 'File not found' error pops up after invoking the task
  to launch the 'Dell Discovery Utility' when the Management pack
  suite is installed in a non-default location - (174255).

Workaround
Refer the "Dell MD Storage Array Management Pack Suite 
Version 6.1 for Microsoft System Center Operations Manager User's Guide"
to create a console task to point to the installed location.

Versions Affected
All OpsMgr consoles.

* Issue 5 - Uninstallation of MD Storage Array 
management pack fails due to Operations Manager database
transaction log getting full - (469943).

Description
When there is large amount of data related to the MD Storage Arrays
in the Operations Manager database, uninstall operation will cause
Operations Manager database to delete the data causing the Operations
Manager Database transaction log to fill.  When the transaction log
is full and data deletion is not complete, the uninstall operation
will fail and report a Database exception to the user with the message

  The transaction log for database 'Operations Manager' is full.

Workaround
You need to increase Operations Manager transaction log size
(5GB or as desired) temporarily and delete the management pack.
You can restore the transaction log size back to original settings
after the management pack is deleted.

Versions Affected
All OpsMgr consoles.

* Issue 6 - Deleting management pack from OpsMgr console, does not
delete the MD Storage Array Alerts view and Diagram view. If user clicks any of
these views, an error is shown as "Object not found" - (310069).

Description 
After removing the imported management pack, the diagram view and alerts view
should get cleaned up. If the Base Management Pack is deleted or if user closes
& re-opens the OpsMgr console then cleanup happens.

Workaround
You need to restart OpsMgr Console with /clearcache option.

Versions Affected 
All OpsMgr consoles.

* Issue 7 - The Display Name attribute for Dell PowerVault MD Array 
is not displayed in the tooltip for MD storage Array objects in OpsMgr - 
(340250)

Description 
The tooltip displayed on selecting the MD storage Array device objects in the
Diagram view of the OpsMgr and its Web console does not display any information
related to the Display Name attribute of the device, though other attribute
information get displayed.

Workaround
No known workaround. This is a limitation in the OpsMgr.

Versions Affected
All OpsMgr consoles.

* Issue 8 - The Microsoft System Center Operations Manager (SCOM) 2007
R2 Web console displays only 15 objects in its Diagram view - (345485).

Description 
When there are more than 15 objects in a group, the Microsoft System Center
Operations Manager (SCOM) 2007 R2 Web console displays only 15 objects.

Workaround
No known workaround. This is a limitation in the Microsoft System Center
Operations Manager (SCOM) 2007 R2 Web console.

Versions Affected
Microsoft System Center Operations Manager (SCOM) 2007 R2 Web console.

* Issue 9 - The tooltip for objects in the Diagram view of the OpsMgr Web 
console does not display any information related to attributes. 

Description 
The tooltip shown on selecting the MD storage Array device objects in the
Diagram view of the OpsMgr Web console does not display any information related
to attributes.

Workaround
No known workaround. This is a limitation in the OpsMgr Web consoles.

Versions Affected
All OpsMgr consoles.

* Issue 10 - Enclosure Inventory Attribute �Type� shows �Unknown Enclosure� 
for some MD models.  - (JIT-21049)

Description 
For Enclosure, the value of inventory attribute �Type� will show as 
�Unknown Enclosure� for some models such as MD3260,MD3860F - (JIT-21049)

Workaround
No known workaround. 

Versions Affected
All OpsMgr consoles.
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Issues related to Dell Discovery Utility
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* Issue 1 - You cannot launch the Dell Discovery utility from a network 
  share - (354368).

Workaround
You must modify the .Net security policy in order to run the application from a
network share. For more information, see http://support.microsoft.com/kb/897296

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Additional Information
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Security Consideration for Dell Discovery Utility
*************************************************

When you run Dell Discovery utility on any system, to discover the MD storage
arrays, there is a delay of 40-45 seconds to launch the utility if the system
does not have access to the Internet. The delay occurs because in the
.NET Framework 2.0, when the CLR loads an assembly into a process, if the CLR
finds an Authenticode signature (which involves a Certificate), it generates
Publisher Evidence from it and validates the Certificate by contacting the
issuing authority to ensure the Certificate has not been revoked. When
validating the Certificate the operating system scans the chain of Certificates
and tries to download the Certificate Revocation List from a server on the
internet. If you do not have internet access or network is too slow, then this
process is delayed - thereby delaying start of the application.

Note: When you disable signature verification, the .NET Framework 2.0 managed 
application no longer receives publisher evidence. This behavior affects the
.NET Framework 2.0 managed application only when you use publisher evidence or
when you use the PublisherIdentityPermission class.

To avoid the delay in launching the utility on a system without Internet 
access:

1. Open the DellDiscoveryUtility.exe.config file from the location where you
   have installed the Dell MD Storage Array Management Pack suite 6.1. 

2. Set the value of  to "False".

For more information, see http://support.microsoft.com/kb/936707.

Non responding MD Arrays shown in OpsMgr
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* MD Storage arrays from OpsMgr Diagram view will disappear if MD Arrays
stop responding.  The OpsMgr console displays a new alert provided by the
Management Pack. You must take the corrective actions suggested in the
alert to ensure that the storage arrays that have disappeared from the
console start responding in the subsequent discovery cycles, and are
displayed in the OpsMgr console. 

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Limitations
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Refer to the Installation Guide.

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Installation
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For information on installing the Dell MD Storage Array Management Pack
Suite version 6.1 for your OpsMgr version refer the "Dell PowerVault MD Storage
Array Management Pack Suite Version 6.1 for Microsoft System Center Operations
Manager Installation Guide".

NOTE: The Installation Guide (DellMPv61_MDStorageArray_IG.pdf) can be found
under the folder where you extracted the Dell MD Storage Array Management
Pack Suite version 6.1.

Installation details for Dell Discovery Utility
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No specific installation needed. This utility is installed by running the 
Dell MD Storage Array Management Pack Suite 6.1 installer.
For information on launching the Dell Discovery utility version 6.1, refer the
"Dell MD Storage Array Management Pack Suite Version 6.1 for 
Microsoft System Center Operations Manager Installation Guide".

Installation details for Dell PowerVault Modular Disk Storage Manager IP list
extraction Utility
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No specific installation needed. This utility is installed by running the 
Dell MD Storage Array Management Pack Suite 6.1 installer.
Dell_MDStorageArray_ExtractMDListFromMDSM.vbs is a VBScript that is packaged
in the Dell MD Storage Array Management Pack Suite version 6.1. This script
helps in extracting and saving the IP addresses of MD Arrays being managed by
the Dell PowerVault Modular Disk Storage Manager (MDSM) so that they can be
managed in your OpsMgr. The saved file containing the IP addresses must be
copied to your SCOM Management Station (OpsMgr) and the contents added
to the dell_MDStorageArray_ip.cfg so that the MD Arrays can be discovered and 
monitored. The IP addresses are saved in the format required by the MD Storage 
Array MP.
Note: Run the script as Administrator because the script invokes
smclient.exe (installed with MDSM) to retrieve the list of IP addresses and
smclient.exe requires elevation (run as Administrator) when run from the
installed folder.
For information on launching the Dell MD Storage Array IP List Extraction
Utility, refer the "Dell MD Storage Array Management Pack Suite 
Version 6.1 for Microsoft System Center Operations Manager Installation Guide".

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Upgrade
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You can upgrade Dell MD Storage Array Management Pack Suite 6.0 to Dell MD
Storage Array Management Pack Suite 6.1. For information on upgrading the Dell
MD Storage Array Management Pack Suite version 6.1 for your version of OpsMgr,
refer the "Dell MD Storage Array Management Pack Suite Version 6.1
for Microsoft System Center Operations Manager Installation Guide".

NOTE: Dell.Storage.MDStorageArray.mp is the scalable edition of the management
pack. It monitors the health of the Dell PowerVault MD Storage Array only.
Dell.Storage.MDStorageArray.DetailedMonitoringOn.mp is the Management Pack
that enables health computation for all components in the Dell PowerVault
MD Storage Array.

NOTE: You cannot however apply Dell MD Storage Array Management Pack Suite 6.1
as an upgrade over versions other than Dell MD Storage Array Management Pack 6.0
as this is not supported.

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Uninstallation
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For information on uninstalling the Dell MD Storage Array Management Pack
Suite version 6.1 refer the "Dell MD Storage Array Management Pack
Suite Version 6.1 for Microsoft System Center Operations Manager 
Installation Guide".

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Contacting Dell
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Note: If you do not have an active Internet connection, you can find contact 
information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. 
Availability varies by country and product, and some services may not be available
in your area. To contact Dell for sales, technical support, or customer 
service issues:
1.  Visit www.dell.com/support.
2.  Select your support category.
3.  Verify your country or region in the Choose a Country/Region drop-down 
    menu at the top of page.
4.  Select the appropriate service or support link based on your need.

For enterprise systems management documentation, go to dell.com/support/home.
   
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