The Dell EMC Server Management Pack Suite enables Microsoft System Center Operations Manager 2016, 2012 R2, 2012 SP1, and 2007 R2 to discover, monitor and accurately depict the status of Dell PowerEdge Servers, Dell PowerVault Servers, Integrated Dell Remote Access Controllers (iDRAC), and Dell Chassis Management Controllers (CMC) on a defined network segment. The management packs provide Dell specific views that you can use to observe and drill down the system status in a network.
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Release summary
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Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack
Version 7.3 for Microsoft System Center Operations Manager
The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management
Pack Version 7.3 for System Center Operations Manager enables agent-based
discovery and monitoring of PowerEdge servers, rack workstations, and DRACs by
using OMSA. The Dell EMC management packs provide the Dell EMC-specific views
that you can use to observe and analyze the device status in a network.
The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management
Pack is a self-extracting executable file:
Dell_EMC_Server_Management_Pack_Suite_7.3_xx.exe, where, xx is the
Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack
version release number. You can download the executable file and the latest
documents from the Dell Technologies support site.
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Version: 7.3
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Release Date: July 2021
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Previous Version: 7.2
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Importance
RECOMMENDED: Dell EMC recommends the customer review specifics about the update
to determine if it applies to your system. The update contains changes that
impact only certain configurations, or provides new features that may/may not
apply to your environment.
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Key features
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The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management
Pack offers:
1) Dell EMC Server and Rack Workstation Monitoring (OMSA based) - Requires
OMSA to be installed on the managed systems. For more information about the
supported version, see the "What is supported?" section.
2) DRAC Monitoring (legacy) - Require specific iDRAC firmware versions for the
managed system. For more information about the supported version, see the "What
is supported?" section.
Note: The DRAC monitoring feature is deprecated for iDRAC9 and above systems.
Recommendation is to use the Dell EMC Server and Rack Workstation Monitoring
(Licensed) feature for iDRAC9 systems.
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What is supported?
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Management Server (MS) requirements:
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Supported SCOM & operating systems:
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*For Operations Manager 2019, see
docs.microsoft.com/en-us/system-center/scom/?view=sc-om-2019
* For Operations Manager 1807, see
docs.microsoft.com/en-us/system-center/scom/?view=sc-om-1807
* For Operations Manager 1801, see
docs.microsoft.com/en-us/system-center/scom/whats-new-in-om?view=sc-om-1801
* For Operations Manager 2016, see
docs.microsoft.com/en-us/system-center/scom/?view=sc-om-2016
* For Operations Manager 2012 R2, see
docs.microsoft.com/en-us/previous-versions/system-center/system-center-2012-
R2/hh546785(v=sc.12)
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Managed system requirements:
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1) Dell EMC Server and Rack Workstation Monitoring - Supported OMSA versions:
--------------------------------------------------------|---------------------|
Dell EMC OpenManage Server Administrator (OMSA) | v9.4 and v9.3 |
--------------------------------------------------------|---------------------|
2) DRAC Monitoring Feature - Supported iDRAC firmware versions:
--------------------------------------------------------|---------------------|
iDRAC8 with Lifecycle Controller Modular and Monolithic | 2.xx.xx.xx |
--------------------------------------------------------|---------------------|
iDRAC7 Modular and Monolithic | 2.xx.xx.xx, 1.6x.6x |
--------------------------------------------------------|---------------------|
iDRAC6 Monolithic | 2.92 and 2.85 |
--------------------------------------------------------|---------------------|
iDRAC6 Modular | 3.80 and 3.65 |
--------------------------------------------------------|---------------------|
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What�s New
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Support for:
* Update Rollup 3 for System Center Operations Manager 2019.
* Update Rollup 10 for System Center Operations Manager 2016.
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Key features
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The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management
Pack enables you to:
* Discover and classify the following Dell EMC devices:
* Supported Dell EMC PowerEdge Servers and Rack Workstations using�Dell EMC
Servers and Rack Workstations monitoring (license-free, OMSA agent-based).
Note: Dell EMC Server and Rack Workstation Monitoring Feature (license free)
supports monitoring of PowerEdge servers, having Windows Server Operating systems.
* Dell Remote Access Controllers (DRAC)
* Supported Dell Precision Racks
* View, analyze, and resolve alerts using Knowledge Base (KB) articles.
* Perform various tasks on the discovered Dell EMC devices.
* View reports for discovered Dell EMC devices.
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Fixes
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* No time bound limitation for execution of monitoring.
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Important Notes
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Management Pack Suite Structure
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The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack consists of the following management packs, which are extracted into the installation folder.
| Dell.FeatureManagement.Pack.mp
| * Dell EMC Feature Management Pack (FMP) provides a dashboard to monitor
| supported features, import
| (scalable/detailed), upgrade, and remove management features.
| For more information, see the the The Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack Version 7.3 for Microsoft System Center Operations Manager User Guide.
|
+---Dell EMC Server Monitoring
|
| Dell.WindowsServer.Scalable.mp
| * Dell EMC Windows Server (Scalable Edition) Management Pack for discovery
| and monitoring of Dell EMC Servers through the Server and Rack Workstation
| Monitoring feature.
| Dell.WindowsServer.Detailed.mp
| * Dell EMC Windows Server (Detailed Edition) Management Pack for detailed
| discovery and monitoring of Dell EMC Servers and its components through the
| Server and Rack Workstation Monitoring feature.
| Dell.WindowsServer.InformationAlertsOn.mp
| * Dell EMC Overrides utility for turning ON the Informational Alerts
| provided in the Dell EMC Windows Server (Scalable Edition) Management Pack.
| Dell.OperationsLibrary.Server.mp
| * Dell EMC Server Operations Library file for Server monitoring
+---Dell EMC Remote Access Monitoring
|
| Dell.DRAC.OM07.mp
| * Dell EMC Remote Access Controller(DRAC) Management Pack for discovery,
| monitoring and trap processing of DRAC devices with Operations Manager 2007 R2.
| Dell.DRAC.OM12.mp
| * Dell EMC Remote Access Controller(DRAC) Management Pack for discovery,
| monitoring and trap processing of DRAC devices with Operations Manager 2016,
| OpsMgr 2012 versions.
| Dell.Model.DRAC.mp
| * Dell EMC DRAC Model Library file for DRAC monitoring
| Dell.OperationsLibrary.DRAC.mp
| * Dell EMC DRAC Operations Library file for DRAC monitoring
| Dell.View.DRAC.mp
| * Dell EMC DRAC View Library file for DRAC monitoring
|
+---Dell EMC Library
|
| Dell.Connections.HardwareLibrary.mp
| * Dell EMC Base folder utility for basic folder structure and Root node.
| Dell.OperationsLibrary.Common.mp
| * Library file used by Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack components.
|
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Dell EMC Server and Rack Workstation Monitoring:
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* The Attribute "Enable Correlation" for "Dell EMC Windows Server Physical and
Teamed Relationship Discovery Rule" is set to "False" for all Teamed Network
Interface (Enriched) in the Dell EMC Windows Server (Detailed Edition)
Management Pack. Set the attribute value to "True", to see the relationships
between Physical and Teamed Network Interfaces in the "Complete Diagram View",
"Modular Systems Diagram View" and "Monolithic Servers Diagram View"
* The Performance Rules "Total Transmitted Packets", "Received Bytes",
"Total Received Packets" and "Transmitted Bytes" are disabled by default for
all Physical/Teamed Network Interface (Enriched) in the Dell EMC Windows Server
(Detailed Edition) Management Pack. Enable these rules to generate
performance statistics for the Physical/Teamed Network Interfaces.
* The Dependency Monitor "Dell EMC Server Availability Rollup (from iDRAC)"
is disabled by default for all Dell EMC Servers in the Dell EMC Scalable management
pack. Enable this monitor to roll up the iDRAC network interface health to
the Dell EMC Server health.
* The Performance Rule "Dell EMC Server (Agent-based) Physical Disk (SSD)
Performance", is disabled by default for all Physical Disks and is a part of
the Dell Windows Server (Detailed Edition) Management Pack. Enable this rule
to generate performance statistics for the Remaining Rated Endurance Level of
the SSDs (Solid State Drives).
* Physical disks connections are not displayed accurately when the disks are
connected to different connectors. All connected disks are displayed under
a single connector.
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Known Issues
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* Issue 1
After you remove the management pack, the management pack folders are still
displayed in SCOM console.
Resolution
Close and re-open the SCOM console.
Versions Affected
- All
* Issue 2
Despite updating the default port number, DRAC running firmware version 3.0 returns
the wrong URL.
Resolution
None
Versions Affected
- 7.1, 7.2, 7.3 (DRAC Monitoring Feature)
* Issue 3
Servers discovered through the Server and Rack Workstation Monitoring feature
are shown with the default logical device icon
Resolution
None
Versions Affected
- 7.1, 7.2, 7.3 (Server and Rack Workstation Monitoring Feature)
* Issue 4
If the component is under a Software RAID controller, Inventory for Bus Type
and Media Protocol in Virtual Disk is not supported
Resolution
See the iDRAC documentation for updated support.
Versions Affected
- All
* Issue 5
Inventory field Manufacturer for SATA Disks may be incorrectly reported as "ATA".
Resolution
None.
Versions Affected
- 7.1, 7.2, 7.3 (Server and Rack Workstation Monitoring Feature (Licensed))
* Issue 6
NIC Inventory field for Virtual MAC Address are displayed as
"00:00:00:00:00:00", if Virtual MAC Address has not been configured for the
NIC. This issue affects the Server and Rack Workstation Monitoring (Licensed)
feature in version 6.3 and the out-ofband or the agent based monitoring
feature of versions 6.0 and later.
Resolution
None
Version affected
- All
* Issue 7
Names for Groups, object discoveries, KB articles and Feature name column
of FMP Dashboard are not changed to Dell EMC.
Resolution
None
Version affected
- All
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Installation Procedure
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* To install and deploy the Dell EMC Windows Server Agent-based and iDRAC7 or
iDRAC8 SNMP Management Pack Version 7.3 for SCOM, see the detailed installation,
pre-requisites, configuration, upgrade and uninstallation instructions in the
Dell EMC Windows Server Agent-based and iDRAC7 or iDRAC8 SNMP Management Pack
for Microsoft System Center Operations Manager User Guide at Dell.com/esmmanuals.
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Contacting Dell Technologies
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Note: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell EMC product
catalogue.
Dell EMC provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may not
be available in your area. To contact Dell EMC for sales, technical support, or
customer service issues:
1. Visit www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down
menu at the top of page.
4. Select the appropriate service or support link based on your need.
For Dell EMC Enterprise Systems Management and Dell EMC Remote Enterprise
Systems Management, go to https://www.dell.com/esmmanuals.
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Information in this document is subject to change without notice.
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