Dell Storage PowerTools

The Dell Storage PowerTools Server Hardware Manager SCOM management pack enables you to:

• Discover supported HBAs
• Discover supported connected JBOD enclosures, installed enclosure elements, and installed physical storage
• Monitor the discovered objects

The views are created in Dell Storage PowerTools SHM in the Monitoring section of the Microsoft Operations Manager application.

• SHM Hosts
• SHM Host Bus Adapters
• SHM Enclosures
• SHM Emms
• SHM Fans
• SHM Temperature Sensors
• SHM Current Sensors
• SHM Voltage Sensors
• SHM Power Supplies
• SHM Drawers
• SHM Drive Slots
• SHM Drives

PtShmScom Management Pack Installation

NOTES:
1. Any installation method requires the user installing the program to have the appropriate level of permissions to import management packs into Microsoft System Center Operations Manager (SCOM).
2. The actions taken during the installation are to extract the management pack and system libraries to a local folder and to then run the import script.
3. Un-installing the program does not remove the management pack from SCOM. This decision was made to not remove the management pack from SCOM when uninstalling to allow for possible dependencies on the management pack created by the user. (Custom views and alerts will cause a dependency on the management pack in the default management pack).
	To uninstall the management pack run the uninstaller which will remove the registry entry. Then delete the management pack from SCOM (removing any dependencies on the management pack first) and then finally manually delete the folder containing the management pack. The folder will be located at [user-selected top level folder]\Dell\PowerTools\PowerToolsShmScom.
4. On installer failure:
	a. If user does not have sufficient permissions to write to a folder, log in to an account that has appropriate permissions and re-run.
	b. If user has permissions to write to the selected folder but does not have permissions to import into SCOM, the files will be extracted to the selected folder. Log in on an account that has permissions to import into SCOM and re-run the installer or at this point manually select to import the management pack into SCOM from SCOM.
	

1. Download the PtShmScom Management Pack installation package from dell.com/support.
2. Navigate to the download directory of the installer and extract the archive.
3. Navigate to the extracted folder of the installer.

Graphical Installation

1. Double click on the installation program.
2. Follow the on-screen instructions and accept the End User License Agreement.

Console Installation
1. Run the command prompt.
2. To change default settings prior to an unattended (silent) install, open installer.options in a text editor and modify the values.
	The installer.options file is a default options file for setting the following values prior to installation.
	#Do not use quotes around paths
	#prefix=${env(SYSTEMDRIVE)}\Program Files
	prefix=${platform_install_prefix}
	snmp=1
	rest=1
	snmpip=127.0.0.1:162
	restip=127.0.0.1:8012
	#mode - (win32 (default),"unattended"(silent)) No arg required for default, uncomment below for unattended
	#mode=unattended
	See installer.options file for field explanations and use.
6. Execute the installer.
7. If not running in unattended mode, follow the on-screen instructions and accept the End User License Agreement.

NOTE: SNMP installation is optional.

After successful installation you will be able to execute shmcli commands from the command prompt.

Silent Installation
1. Download the Server Hardware Manager Software installation package from dell.com/support.
2. Run the command prompt as an Administrator. NOTE: The command prompt must be an Administrator prompt for proper use of the CLI.
3. Navigate to the download directory of the installer and extract the archive.
4. Run the installation program by running the command:
	ServerHardwareManager---installer.exe --mode unattended
  This command installs the Server Hardware Manager Software with all the default settings. The default installation directory is C:\Program Files\Dell\ServerHardwareManager.
5. To change default settings prior to an unattended (silent) install, open installer.options in a text editor and modify the values.
	The installer.options file is a default options file for setting the following values prior to installation.
	#Do not use quotes around paths
	#prefix=${env(SYSTEMDRIVE)}\Program Files
	prefix=${platform_install_prefix}
	snmp=1
	rest=1
	snmpip=127.0.0.1:162
	restip=127.0.0.1:8012
	#mode - (win32 (default),"unattended"(silent)) No arg required for default, uncomment below for unattended
	#mode=unattended
	See installer.options file for field explanations and use.

After successful installation, you can execute shmcli commands from the command prompt.

Uninstallation

NOTE: Any un-installation method requires the user installing the program to have the appropriate level of permissions to import management packs into Microsoft System Center Operations Manager.

Command Prompt
1. Run the command prompt as an Administrator
2. Navigate to the installation directory. (The default directory is C:\Program Files\Dell\ServerHardwareManager)
3. Execute the uninstallation program, "ServerHardwareManager_uninstall.exe".
4. To run uninstallation silently use the switch "--mode unattended".