Version: HP PolyServe Management Pack for System Center Operations Manager 2007 v4.0.0
This release of PolyServe.MatrixServer.ManagementPack.mp includes supports for Microsoft Windows 2008 and HP PolyServe Matrix Server 4.0.0.
Update recommendation New
Supersedes HP PolyServe Management Pack 1.0.1
HP PolyServe Matrix Server on a supported Windows operating system.
See the HP PolyServe Management Pack for Microsoft System Center Operations Manager 2007 guide for installation information. The document is located in the “User guide” section on the PolyServe Software manuals page:
The following open issues affect the Management Pack.
Multiple duplicate events appear in the event view
When SCOM picks up an alert, the event view may display multiple duplicate events for the alert, although only one event was logged in the Windows MatrixServer Application Event Log.
Workaround. Events that appear multiple times in the event view with exactly the same information and timestamps likely indicate only one event. Check the alert views to verify how many alerts are currently open.
Critical server alerts are not cleared
When a server is fenced, its state is displayed as Critical on the Operations Manager. After the server has been rebooted and the alert has been cleared from the server, the Operations Manager may continue to display the critical alert.
Workaround. On the Operations Manager, place the affected node in maintenance mode for five minutes. When the node comes out of maintenance mode, the alert will be cleared.