The Microsoft System Center Operations Manager Management Pack for Microsoft 365 enables you to monitor the availability and performance of Microsoft 365 services.
When you import the management pack you will see the Microsoft 365 tab added on the left of your Console with the same look and feel as before. But there is a new UI option for the Watcher node in M365.
Subscription setup:
First, you need to configure your subscription. Click Add subscription and you’ll see the below wizard. Add the subscription name.
You’ll then be asked for the credentials for the M365 admin. The credentials are created or keyed in when the SCOM admin is setting up. It’s a one-time activity after which the SPN and the permissions are automatically created.
This is a great setup experience for the new management pack.
Watcher Node setup:
This new UI element in M365 gives you the flexibility to add a Watcher node on an existing SCOM agent.
Select your agent, click next, and choose your subscription to monitor. Then it’ll ask you for the prerequisites. This is all part of this same wizard.
Then choose which account you want to use to install the prerequisites on the new agent.
Next, enter the endpoint URLs that you want to connect to on the M365 site. This is exposed so you can change the endpoint to what you need – a great new option.
Then go ahead and check or uncheck the transactions for watcher nodes for Mail Flow, SharePoint/OneDrive, Teams and Network, and Licensing & Location setups.
You can even specify the exact location of a watcher node to the precise longitude and latitude. This will let you monitor the health and performance of each node on a dashboard. We’ll get to that soon.
H5 Dashboards on Web Console
Once you are all set up, you can see all your dashboards options on the left of the Console. Click into an option to see your H5 dashboard. Here’s a demonstration of how specifying the location of your watcher nodes can be helpful for dashboarding the health of each one so you can identify issues in an instant.
You also get an alerts dashboard for each transaction with a bar graph showing how many alerts. Then underneath, you can see the details of the alerts.
Plus, there’s the Network dashboard for monitoring connection time and ping round trip time, which can also be filtered by transaction, location, node, and time period.
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