Office 365 Supplemental Management Pack

The Office 365 Supplemental Management Pack includes synthetic transactions that provide an increased level of visibility into the health of the Office 365 environment. For customers that don’t have a monitoring solution they are limited to using the Admin Portal. We are providing this supplemental Management Pack for our customers leveraging System Center Operations Manager as their monitoring platform. There is a Management Pack available for Office 365, this management pack provides a deeper view into the health of the environment. The following Office 365 components are monitored using this supplemental management pack:

• Mail flow – Validate mail flow by sending a test email from a sender mailbox and validating receipt in the receiver mailbox.
• Licensing – Verification that a single user can obtain a license, Monitoring the available pool of licenses for a given subscription.
• Performance – Collection of performance rules including Watcher Node connection to Office 365, Mail Flow send/receive and Document upload/download.
• SharePoint Online – Validate the ability to upload and download files to specific SharePoint Online sites.

The management pack will execute these synthetic transactions from a local point-of-presence within the customer network for a comprehensive view of service availability.