The ServiceNow Monitoring Management Pack lets you know what experience your end users have when they access ServiceNow from each of your satellite offices. Setup outside in monitoring from any existing SCOM Agent in each site you want to test from and get detailed insights. Read More...
Want to know what experience your end users have when they access ServiceNow from each of your satelite offices? Setup outside in monitoring from any existing SCOM Agent in each site you want to test from, and get detailed insights such as:
Availability – ServiceNow itself is up but something between your users and ServiceNow preventing them from accessing it? get early alerts from SCOM when ServiceNow isn’t available from each site
See how your ServiceNow site is load-balanced – we expose the servers that underpin your ServiceNow instance in SCOM, allowing you to alert on key performance metrics
38 ServiceNow performance counters included in this management pack, such as node memory usage, logged in users and instance load.
If you have Cookdown Alert Sync you can push alerst from the ServiceNow Monitoring MP into ServiceNow and raise Incidents automatically – never get caught out by availability issues again
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