System Center Operations Manager 2007 R2 - Connectors
The System Center Operations Manager 2007 R2 Connectors provide System Center Operations Manager 2007 R2 alert forwarding to remote systems, such as an Enterprise Management System (EMS) or service desk system.
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Operations Manager 2007 R2 Connectors provide Operations Manager 2007 R2 alert forwarding to remote systems, such as an Enterprise Management System (EMS) or a service desk system. After Operations Manager 2007 R2 forwards an alert to a remote system, that alert data is synchronized throughout the lifetime of the alert. The result of that data synchronization is a robust and seamless systems management environment. Such an environment enables cross-organization support processes to take advantage of the resources and strengths of formerly independent support groups. The ultimate effect is improved enterprise systems health through improved organizational communication.
Sharing data between Operations Manager 2007 R2 and remote systems enables enterprise correlation of events from Windows-based systems, hardware, network, and UNIX and Linux systems. Correlating these events allows IT staff to determine the causes of issues and reduce the time to resolution of IT outages.
Synchronization of data between Operations Manager 2007 R2 and remote systems also enables operational groups to use familiar management interfaces. Users update an alert by using their management tool, and the data is updated in tools that are used by other operational groups.
This release of the Operations Manager 2007 R2 Connectors includes the following Connectors:
- Microsoft System Center Operations Manager 2007 R2 Connector for IBM Tivoli Enterprise Console
- Microsoft System Center Operations Manager 2007 R2 Connector for HP OpenView Operations for Unix
- Microsoft System Center Operations Manager 2007 R2 Connector for HP OpenView Operations for Windows
- Microsoft System Center Operations Manager 2007 R2 Connector for BMC Remedy ARS
- Microsoft System Center Operations Manager 2007 R2 Universal Connector
Feature Summary:
- Operations Manager 2007 R2 alerts are forwarded to a remote system.
- Operations Manager 2007 R2 alerts are synchronized with remote systems throughout the lifetime of the alert.
- Failover to backup remote system servers is supported.
- The High Availability feature supports failover to secondary Connectors that are installed on other servers in the Operations Manager 2007 R2 domain.
- Multiple Operations Manager 2007 R2 management groups that are communicating with a single remote system are supported.
- Multiple different remote systems can be supported with multiple Connectors that are installed in one Operations Manager 2007 R2 management group.
- Delivery of Operations Manager 2007 R2 alerts is guaranteed by requiring acknowledgement from remote systems.
- The Connector user interface that is integrated into the Operations Manager 2007 R2 console provides the following functionality:
- Connector health status can be monitored in the Operations Manager 2007 R2 console by using Connector management packs.
- Connector configuration is limited to Operations Manager 2007 R2 administrators.
- Operations Manager 2007 R2 servers, remote system servers, and High Availability Connectors can be configured for communications.
- Alerts forwarding is configured by selecting alert fields, mapping severity, and mapping resolution states to equivalents in a remote system.
- Selected alerts can be forwarded manually from the Operations Manager 2007 R2 console.
- The Operations Manager 2007 R2 Product Connector Subscription wizard allows automatic forwarding of Operations Manager 2007 R2 alerts.
- The Product Connector Subscription wizard allows separate alert forwarding for multiple Connectors.
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