ABS Service - One or more phone numbers failed to normalize.

ABS_Service___One_or_more_phone_numbers_failed_to_normalize._2_6_Rule (Rule)

Knowledge Base article:

Management Pack

Summary
One or more phone numbers failed to normalize.

Causes
One or more phone number attributes in AD contained text that could not be normalized by the Company_Phone_Number_Normalization_Rules.txt file because the format of the number did not match any of the regular expressions in that file.

Resolutions
Check the Company_Phone_Number_Normalization_Rules.txt file to make sure it covers all cases found in your AD deployment or fix the invalid phone number(s) in the AD record.

Element properties:

Target

Microsoft.Office.LiveCommunicationsServer.2005.Microsoft_Office_Live_Communications_Server_2005_Address_Book_Service_Installation

Category

EventCollection

Enabled

True

Event_ID

21009

Event Source

Address Book Service

Alert Generate

True

Alert Severity

Error

Alert Priority

Low

Remotable

True

Alert Message

ABS Service - One or more phone numbers failed to normalize.

$Data/EventDescription$

Event Log

Application

Comment

Mom2005ID='{C5F7A1D8-A4B7-4505-8839-DA42298DE636}';MOM2005ComputerGroupID={858AC158-9286-47EF-807F-C00744C7838D}

Member Modules:

ID	Module Type	TypeId	RunAs
_F6DA1507_12AF_11D3_AB21_00A0C98620CE_	DataSource	Microsoft.Windows.EventProvider	Default
CollectEventData	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
CollectEventDataWarehouse	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default
GenerateAlert	WriteAction	System.Mom.BackwardCompatibility.AlertResponse	Default

Source Code:

<Rule ID="ABS_Service___One_or_more_phone_numbers_failed_to_normalize._2_6_Rule" Target="Microsoft.Office.LiveCommunicationsServer.2005.Microsoft_Office_Live_Communications_Server_2005_Address_Book_Service_Installation" Enabled="true" ConfirmDelivery="true" Comment="Mom2005ID='{C5F7A1D8-A4B7-4505-8839-DA42298DE636}';MOM2005ComputerGroupID={858AC158-9286-47EF-807F-C00744C7838D}">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="_F6DA1507_12AF_11D3_AB21_00A0C98620CE_" Comment="{F6DA1507-12AF-11D3-AB21-00A0C98620CE}" TypeID="WindowsLibrary!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>21009</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Address Book Service</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="MomBackwardCompatibility!System.Mom.BackwardCompatibility.AlertResponse">

      <AlertGeneration>

        <GenerateAlert>true</GenerateAlert>

        <Owner/>

        <Description>

            $Data/EventDescription$

          </Description>

        <AlertLevel>40</AlertLevel>

        <ResolutionState/>

        <Source>

            $Data/PublisherName$

          </Source>

        <Name>ABS Service - One or more phone numbers failed to normalize.</Name>

      </AlertGeneration>

      <InvokerType>0</InvokerType>

    </WriteAction>

    <WriteAction ID="CollectEventData" TypeID="SystemCenterLibrary!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="CollectEventDataWarehouse" TypeID="DataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>