If the idle session is not in use at present, disconnect it; for example, using the Presentation Server Console. Disconnecting a session terminates the connection between the server and client. However, the user is not logged off and all running programs remain active, and the user can later reconnect to the disconnected session. Disconnecting the session ensures any licenses consumed by the session are made available to other users.
If the idle session is no longer required, log it off. Logging off a session terminates the connection and all running programs. The user cannot reconnect to the session. This will free up the resources consumed by this session for other users.
You can automatically disconnect sessions that have been idle for a specified time using the Microsoft Terminal Services Configuration utility. For more information, see the help file for this utility.
If this alert is generated because user sessions remain connected during non-working hours, consider limiting this rule's schedule to company working hours.
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