Summary Database Connection Monitor

Citrix.PresentationServer.FarmWideAlerts.DCSConnError.Monitor (UnitMonitor)

Monitors summary database connectivity in a Citrix farm

Knowledge Base article:

Citrix ® Management Pack

Summary

This alert can be caused by either of the following:

  • At least one summary database update failed within the last 24 hour cycle or since the last update
  • Database connection error
 
Causes

Some possible causes are:

  • Database error
  • Network connectivity problems
  • Database connection configuration problems
 
Resolutions
  • Check the Resource Manager server log for any errors
  • Check that the data source name "rmsummarydatabase" is correctly configured and has appropriate access privileges for the database type
  • Ensure that all servers on the farm are connected to the database connection server, and that the database connection server itself has a valid connection to the DBMS machine hosting the Resource Manager database.
 
External Knowledge Sources

The following sources of information can be helpful when dealing with this error:

  • Monitoring Server Performance with Citrix Presentation Server

Or search the Citrix knowledge base for more information.

 
© 2002-2008 Citrix Systems, Inc. All rights reserved.

Element properties:

TargetCitrix.PresentationServer.FarmMetricServer
Parent MonitorCitrix.PresentationServer.FarmWideAlerts.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeCitrix.PresentationServer.FarmWideAlerts.MonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Summary Database connection error
The Database Connection Server could not connect to the Resource Manager summary database.
RunAsCitrix.PresentationServer.CitrixAdministratorAccount

Source Code:

<UnitMonitor ID="Citrix.PresentationServer.FarmWideAlerts.DCSConnError.Monitor" Accessibility="Public" Enabled="true" Target="Citrix.PresentationServer.FarmMetricServer" ParentMonitorID="Citrix.PresentationServer.FarmWideAlerts.AvailabilityState" Remotable="true" Priority="Normal" RunAs="CtxLibrary!Citrix.PresentationServer.CitrixAdministratorAccount" TypeID="Citrix.PresentationServer.FarmWideAlerts.MonitorType" ConfirmDelivery="false">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Citrix.PresentationServer.FarmWideAlerts.DCSConnError.Monitor.AlertMessage">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>MatchMonitorHealth</AlertSeverity>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Error" MonitorTypeStateID="Active" HealthState="Error"/>
<OperationalState ID="Success" MonitorTypeStateID="Inactive" HealthState="Success"/>
</OperationalStates>
<Configuration>
<IntervalInSeconds>300</IntervalInSeconds>
<ObjectName>DCSConnError</ObjectName>
</Configuration>
</UnitMonitor>