Health Monitoring and Recovery Service Recovery Action Monitor

A test running under Health Monitoring & Recovery has detected a problem and reported a failure. The Health Monitoring & Recovery Service will take the recovery action assigned to this test.

The cause depends on which test failed. There are four tests defined for Health Monitoring & Recovery. These are:

• Terminal Services test - This test enumerates the list of sessions running on the server and the session information, such as user name.
• IMA Service test - This test queries the Citrix Independent Management Architecture (IMA) service to ensure that it is running by enumerating the applications available on the server.
• Logon/Logoff monitor test - Log on/Log off cycles are monitored to determine whether there is a problem with session initialization or possibly an application failure. If there are a lot of short cycles within a short time period, a problem is assumed to exist
• XML ticket test - This test requests a ticket form the XML service running on the server and prints the ticket.

This alert indicates a problem in one of the components of Citrix Presentation Server.

• Terminal Services test
  Check to see that Microsoft Terminal Services is running on Presentation Server. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator fixes Terminal Services.
  
• IMA Service test
  Check to see whether the IMA service is running or not responding. The recommended recovery action is to shutdown or restart the IMA Service.
  
• Logon/Logoff test
  This indicates a problem with a published application. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator corrects the problem found by the test.
  
• XML ticket test
  Check to see that the Citrix XML service is running and the ticketing authority is accessible. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator corrects the problem found by the test.
  

If Health Monitoring & Recovery removes a server from load balancing as a recovery action, the server can be put back into load balancing using the enablelb.exe utility.

The following sources of information can be helpful when dealing with this error:

• Search the Citrix knowledge base for more information.

Test threshold reached for the test {0}. The specified action will now be performed. The test is assumed to be in a failed state, and no more failure messages will be returned. An information message will be sent when the test is passed.