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A test running under Health Monitoring & Recovery has detected a problem and reported a failure. The Health Monitoring & Recovery Service will take the recovery action assigned to this test.
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The cause depends on which test failed. There are four tests defined for Health Monitoring & Recovery. These are:
- Terminal Services test - This test enumerates the list of sessions running on the server and the session information, such as user name.
- IMA Service test - This test queries the Citrix Independent Management Architecture (IMA) service to ensure that it is running by enumerating the applications available on the server.
- Logon/Logoff monitor test - Log on/Log off cycles are monitored to determine whether there is a problem with session initialization or possibly an application failure. If there are a lot of short cycles within a short time period, a problem is assumed to exist
- XML ticket test - This test requests a ticket form the XML service running on the server and prints the ticket.
This alert indicates a problem in one of the components of Citrix Presentation Server.
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- Terminal Services test
Check to see that Microsoft Terminal Services is running on Presentation Server. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator fixes Terminal Services.
- IMA Service test
Check to see whether the IMA service is running or not responding. The recommended recovery action is to shutdown or restart the IMA Service.
- Logon/Logoff test
This indicates a problem with a published application. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator corrects the problem found by the test.
- XML ticket test
Check to see that the Citrix XML service is running and the ticketing authority is accessible. The recommended recovery action for Health Monitoring & Recovery to take is to remove the server from load balancing while the administrator corrects the problem found by the test.
If Health Monitoring & Recovery removes a server from load balancing as a recovery action, the server can be put back into load balancing using the enablelb.exe utility.
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The following sources of information can be helpful when dealing with this error:
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Test threshold reached for the test {0}. The specified action will now be performed. The test is assumed to be in a failed state, and no more failure messages will be returned. An information message will be sent when the test is passed.
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