For Windows Server 2003 operating systems only, verify that crypt32.dll has installed correctly. Check Event Viewer for crypt32.dll related errors. If errors are found, reinstall License Server, and go to the Microsoft Clearinghouse to reissue license packs. Access the Microsoft Clearinghouse by using the Terminal Server Licensing administrative tool.
Delete the MSLicensing key on the client computer.
- Log on to the client computer.
- Open Registry Editor. (Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.)
- Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing.
- Back up the registry file before editing it using the Export command. If you are running a Windows 2003 Server operating system, click Export on the Registry Editor File menu. Or, if you are running a Windows 2000 Server operating system, click Export Registry File on the Registry menu.
- In the File name box, type mslicensingbackup, and then click Save. If you have to restore this registry key in the future, double-click the Mslicensingbackup.reg file that you saved in this step. On the Edit menu, click Delete, and then click Yes to confirm the deletion of the MSLicensing registry subkey. Close Registry Editor, and then restart the computer. The Microsoft® Windows® operating system rebuilds the missing registry key when you restart your computer.
Delete X509 certificate registry keys on the terminal server.
- Make sure that the terminal server registry has been successfully backed up.
- Open Registry Editor. (Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.)
- Locate and then click the following registry subkey: HKLM\SYSTEM\CurrentControlSet\Services\TermServices\Parameters
- Back up the registry file before editing it using the Export command. If you are running a Windows 2003 Server operating system, click Export on the Registry Editor File menu. Or, if you are running a Windows 2000 Server operating system, click Export Registry File on the Registry menu.
- Type exported-parameters in the File name box, and then click Save. If you have to restore this registry subkey in the future, double-click the Exported-parameters.reg file that you saved in this step.
- Under the Parameters registry subkey, right-click each of the following values, click Delete, and then click Yes to confirm the deletion.
- Certificate - X509 Certificate - X509 Certificate ID
- Close Registry Editor, and then restart the server.
- Reactivate Terminal Server Licensing by using the Telephone connection method in the Licensing Wizard.
- Restart the terminal server. If you activate Terminal Server Licensing by using the Telephone option, Terminal Server Licensing uses a different form of certificate.
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