Citrix Encryption Service State

ComTrade.Citrix.XenDesktop.ServerOSMachine.CitrixEncryptionService.ServiceState.Monitor (UnitMonitor)

Monitors the current state of Citrix Encryption Service. The service is a part of VDA Agent on the Server OS machine.

Knowledge Base article:

Summary

Monitors if Virtual Delivery Agent service “Citrix Encryption Service” is running on Server OS machine. Alert is not generated if machine or its delivery group is in maintenance mode.

Configuration

By default an alert will be raised only if the service is set to start automatically and the service is not currently running. If the service is set to start manually or is disabled, no alert will be raised when the service is stopped.

Causes

A service can stop for many reasons, including:

Resolutions

Start the service.

Element properties:

TargetComTrade.Citrix.XenDesktop.ServerOSMachine
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeCitrix.XenDesktop.ServerOSMachine.VDAServices.Status.UnitMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Citrix Encryption Service Not Running
The VDA Agent service '{0}' on computer '{1}' has stopped running.

Site: {2}
Delivery group: {3}
Server OS machine power state: {4}
Server OS machine registration state: {5}
RunAsDefault