Avg. User Logon HDX Connection Time

Comtrade.Citrix.XenDesktop.EndUser.DeliveryGroup.Logons.AverageHDXConnectionTime.Monitor (UnitMonitor)

Monitors average user logon HDX connection time for a delivery group. This is the time taken to complete the steps required in setting up the HDX connection from the client to the VM.

Knowledge Base article:

Summary

Monitors the average user logon HDX connection time (in seconds) for a delivery group. This is the time taken to complete the steps required in setting up the HDX connection from the client to the VM.

Configuration

Overridable parameters:

IntervalSeconds

The recurring interval of time in seconds in which the monitor is started (the default value is set to 300 seconds).

WarningThreshold

Warning alert threshold (the default value is set to 40 seconds).

Debug

Used for troubleshooting (the default value is set to false).

Causes

The HDX connection time is heavily dependent on the network, so there can be many issues related to slow HDX connection time.

Resolutions

To view the logon phase trend on a delivery group in the past days, open the following link:

Delivery group average logon performance

Also, please see the Delivery Group - Logons per Week (Plan & Manage) report to view how the average logon phase time changed for the past weeks.

External

Click the following link to get more info about logon process:

XenApp/XenDesktop Connection Process and Communication Flow

Also, please see the following Citrix article on troubleshooting slow XenApp logons:

How to Troubleshoot Slow Logons

Element properties:

TargetComTrade.Citrix.XenDesktop.DeliveryGroup
Parent MonitorSystem.Health.PerformanceState
CategoryPerformanceHealth
EnabledFalse
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeComtrade.Citrix.XenDesktop.EndUser.DeliveryGroup.Logons.UnitMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
User Logon Process - Delivery Group Average Logon HDX Connection Time
The average user logon HDX connection time for delivery group '{0}' in site '{1}' is {2} s.
RunAsDefault