HYCU Data Protection Backup Controller Availability

Comtrade.Nutanix.HYCU.Monitor.Hycu.Controller.Status (UnitMonitor)

Monitors availability of a HYCU Data Protection backup controller.

Knowledge Base article:

Summary

HYCU Data Protection backup controller is not available.

Until the backup controller is operational again no backups can be run and recovery is not possible either.

Causes

The HYCU Data Protection backup controller (virtual machine) is not available, there is no response from the HYCU Data Protection REST API, or there is no network connectivity.

Resolutions

First check if HYCU Data Protection backup controller (virtual machine) is actually powered on and there are no issues with connectivity. Then log in to the HYCU Data Protection web user interface (see URL in alert message).

Element properties:

TargetComtrade.Nutanix.Application.Comtrade.Hycu
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeComtrade.Nutanix.Hycu.ControllerVM.StatusMonitor
RemotableTrue
AccessibilityPublic
Alert Message
HYCU Data Protection Backup Controller is Not Available
HYCU Data Protection Backup Controller '{0}' is not available.

For more information, log in to the associated HYCU Data Protection web user interface at the following URL:
https://{0}:{1}/
RunAsDefault