Dell OM : Hardware Controller is in warning state

Dell.ManagedServer.Alert.2330 (Rule)

Knowledge Base article:

Summary

Hardware Controller is in warning state

Causes

Hardware Controller has generated warning alert. Probable causes and corresponding resolutions for this condition are:

Cause	Resolutions
<tempsensor name> has crossed the minimum warning threshold.	Check whether the thermostat setting is too low and whether the room temperature is too cool.
The <module name> is installed in an unsupported slot <slot number>.	Install the Storage sled in a supported slot and retry the operation. For information about the supported sleds and slots, see the User's Guide available at the support site.
The <module name> installed in slot <slot number> is not supported by the chassis.	Make sure that the peripheral sled identified in the message is supported by the chassis and the CMC firmware. For information about the supported sleds and firmware versions, see the System’s Owner’s Manual available at the support site.
Unable to QuickDeploy server in slot <slot number>.	Do the following: 1) Check the number of reserved IPv4 addresses for QuickDeploy. 2) Modify it such that the newly inserted blade will obtain an IP address for QuickDeploy. 3) Reseat the server to retry the QuickDeploy operation or manually configure the network parameters for the server. (Note that some chassis models may require a response at the LCD panel)
<name> is offline.	If unexpected, check presence, then re-install or reconnect.
A fabric mismatch detected on<name>.	Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.
A link tuning failure detected on <name>.	Update the CMC firmware. If the problem persists, contact technical support.
IO module <number> is offline.	Contact technical support. Refer to your product documentation to choose a convenient contact method.
A fabric mismatch detected on IO module <number>.	Check chassis fabric type in CMC GUI and compare to the type of both IOM's.
A link tuning failure detected on IO module <number>.	Update the CMC firmware. If the problem persists, contact technical support.
The <name> controller is offline.	Remove and reapply input power. If problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Server <number> health changed to a warning state from a normal state.	Review System Log or front panel for additional information.
Server <number> health changed to a warning state from more severe state.	Review System Log or front panel for additional information.
The USB device inserted in to the I/O Panel USB port is causing an issue and cannot be used.	Remove the USB device from the I/O Panel USB port, and then retry the operation with another USB device.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

Target

Dell.ManagedServer

Category

Alert

Enabled

True

Event_ID

2330

Event Source

LifeCycle Controller Log

Alert Generate

True

Alert Severity

Warning

Alert Priority

Normal

Remotable

True

Alert Message

Dell OM : Hardware Controller is in warning state

Event Description: {0}

Event Log

System

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="Dell.ManagedServer.Alert.2330" Enabled="true" Target="DellManagedServer!Dell.ManagedServer" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Property[Type="DellManagedServer!Dell.ManagedServer"]/HostName$</ComputerName>

      <LogName>System</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">2330</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">LifeCycle Controller Log</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Dell.ManagedServer.Alert.2330.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventDescription$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>