Dell Server Memory Unit

Summary

Memory Unit Monitor

Causes

• If Memory is in warning state, causes/resolutions for this condition:

  Cause	Resolutions
  Persistent correctable memory errors detected on a memory device at location(s) <location>.	Re-install the memory component. If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
  Memory device at location <location> is throttled.	If unexpected, review system logs for power or thermal exceptions.
  Memory device at location <location> is absent.	If unexpected, check presence, then re-install.
  Correctable memory error rate exceeded for <location>.	Re-install the memory component. If the problem continues, contact support.
  Memory device at location <location> failed to transition to in test.	Re-install the memory component. If the problem continues, contact support.
  Memory device at location <location> is in a degraded state.	Re-install the memory component. If the problem continues, contact support.
  Memory RAID redundancy is degraded. Check memory device at location(s) <location>.	Re-install the memory component. If the problem continues, contact support.
  Memory mirror redundancy is degraded. Check memory device at location <location>.	Review system logs for memory exceptions. Re-install memory at location <location>
  Memory redundancy is degraded.	Review system logs for memory exceptions. Re-install memory at location <location>

• If Memory is in critical state, causes/resolutions for this condition:

  Cause	Resolutions
  Multi-bit memory errors detected on a memory device at location(s) <location>.	Re-install the memory component. If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
  Parity memory errors detected on a memory device at location <location>.	Re-install the memory component. If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
  Stuck bit memory error detected on a memory device at location <location>.	Re-install the memory component. If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
  Memory device at location <location> is disabled.	Re-install the memory component. Review product documentation for supported memory configurations. If the problem continues, contact support.
  Persistent correctable memory error limit reached for a memory device at location(s) <location>.	Re-install the memory component. If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
  Unsupported memory configuration; check memory device at location <location>.	Review product documentation for supported memory configurations
  Memory device at location <location> is over heating.	If unexpected, review system logs for power or thermal exceptions.
  Correctable memory error rate exceeded for <location>.	Re-install the memory component. If the problem continues, contact support.
  Memory device at location <location> failed to transition to a running state.	Re-install the memory component. If the problem continues, contact support.
  Memory device at location <location> failed to power off.	Re-attempt memory removal process
  Memory device at location <location> failed to transition to online.	Re-attempt memory removal process
  Memory device at location <location> failed to transition to offline.	Re-attempt memory removal process
  Memory device at location <location> is not installed correctly.	Re-install the memory component. If the problem continues, contact support.
  Memory RAID redundancy is lost. Check memory device at location(s) <location>.	Re-install the memory component. If the problem continues, contact support.
  Memory mirror redundancy is lost. Check memory device at location(s) <location>.	Review system logs for memory exceptions. Re-install memory at location <location>
  Memory spare redundancy is lost. Check memory device at location <location>.	Review system logs for memory exceptions. Re-install memory at location <location>
  Memory redundancy is lost.	Review system logs for memory exceptions. Re-install memory at location <location>
  A hardware mismatch detected for memory riser.	Review product documentation for proper memory riser installation and configuration
  Correctable memory error logging disabled for a memory device at location <location>.	Review system logs for memory exceptions. Re-install memory at location <location>

Resolutions

Additional information on this issue may be available. Launch the DRAC or OMSA Console to debug further.