Dell Remote Access : Server : Host System is in critical state

Dell.iDRAC7.SNMPTrap.2409 (Rule)

Knowledge Base article:

Summary

Host System critical state alert

Causes

Host System has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause	Resolutions
A critical stop occurred during OS load.	Review operating system logs and system video for additional information
A runtime critical stop occurred.	Review operating system logs and system video for additional information
A soft shut-down initiated by platform event filter.	Review system event log for platform events capable of shutting the system down.
Agent is not responding.	review operating system logs and system video for additional information
Failed to boot from A.	review system boot configuration and boot media. Verify the media in a: is bootable. See system video for additional information.
Failed to boot from C.	Review system boot configuration and boot media. Verify the media in C: is bootable. See system video for additional information.
PXE boot failed.	Review system boot configuration, local PXE configuration, and PXE server configuration

Resolutions

Additional information on this issue may be available. Launch the DRAC or OMSA Console to debug further.

Element properties:

Target

Dell.RemoteAccess.iDRAC7

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Dell Remote Access : Server : Host System is in critical state

{0}

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	System.NetworkManagement.SnmpTrapEventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.2409" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>AvailabilityHealth</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Node!System.NetworkManagement.SnmpTrapEventProvider">

      <IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>

      <OIDProps>

        <OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2409</OIDProp>

      </OIDProps>

      <EventOriginId>$Target/Id$</EventOriginId>

      <PublisherId>$Target/Id$</PublisherId>

      <PublisherName>iDRAC</PublisherName>

      <Channel>SnmpEvent</Channel>

      <LoggingComputer/>

      <EventNumber>2409</EventNumber>

      <EventCategory>5</EventCategory>

      <EventLevel>10</EventLevel>

      <UserName/>

      <Params/>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.2409.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>

      </Suppression>

      <Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>

      <Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>

      <Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>

      <Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>

      <Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>

      <Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>