Dell Remote Access : Chassis Management Controller detected an error.

Dell.iDRAC7.SNMPTrap.2545 (Rule)

Knowledge Base article:

Summary

Chassis Management Controller detected an error.

Causes

Cause	Resolution
This error may occur due to any of the following conditions: 1) Invalid I/O Module and mezzanine card configuration, where a newly installed I/O Modules fabric type and the resident mezzanine cards fabric types do not match or are incompatible. 2) Invalid I/O Module and I/O Module configuration, where a newly installed I/O Module has a different or incompatible fabric type from an I/O Module already installed in the fabric.	Refer to Chassis Management Controller User's Guide for additional information.
A double height server is detected in slot specified in the message, however the server is not detected in the bottom slot. This occurs if the server is not correctly inserted into the chassis.	Remove the server from the chassis, check for any broken or bent pins at the rear of the server. If there is no damage, reinsert the server into the chassis.
the Double height server identified in the message is detected in the top slot. However, the bottom slot is also responding which should not occur if a double height server is inserted.	Do the following: 1) Remove the server identified in the message. 2) Restart the CMC and wait for the CMC to complete the start up process. 3) Reinsert the server identified in the message. If the problem persists, contact your service provider.
FRU of the LOM riser specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
FRU on the server specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The Mezz card 1 FRU for the server specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The Mezz card 2 FRU for the server specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The Mezz card 3 FRU for the server specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The Mezz card 4 FRU for the server specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The FRU on the sleeve specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, contact your service provider.
The FRU on the storage sled specified in the message is not functioning or CMC is unable to read it.	Do the following: 1) Reinsert the specified storage sled or virtual reseat the sled 2) Reset CMC and wait for a few minutes for the CMC to finish restarting. If the issue persists, contact your service provider.

Resolutions

Additional information on this issue may be available. Launch the IDRAC/DRAC Console to debug further.

Element properties:

Target

Dell.RemoteAccess.iDRAC7

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Dell Remote Access : Chassis Management Controller detected an error.

Event Description: {0}

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	System.NetworkManagement.SnmpTrapEventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.2545" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>AvailabilityHealth</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Node!System.NetworkManagement.SnmpTrapEventProvider">

      <IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>

      <OIDProps>

        <OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2545</OIDProp>

      </OIDProps>

      <EventOriginId>$Target/Id$</EventOriginId>

      <PublisherId>$Target/Id$</PublisherId>

      <PublisherName>iDRAC</PublisherName>

      <Channel>SnmpEvent</Channel>

      <LoggingComputer/>

      <EventNumber>2545</EventNumber>

      <EventCategory>5</EventCategory>

      <EventLevel>10</EventLevel>

      <UserName/>

      <Params/>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.2545.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>

      </Suppression>

      <Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>

      <Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>

      <Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>

      <Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>

      <Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>

      <Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>