Modèle de notification de réaffectation

EscalationNotificationTemplate (ObjectTemplate)

Utilisable pour les notifications envoyées lors de la réaffectation d'un incident
Element properties:

Type	System.Notification.Template.SMTP
Type
System.Notification.Template.SMTP
Source Code:

<ObjectTemplate ID="EscalationNotificationTemplate" TypeID="Notification!System.Notification.Template.SMTP">

  <Property Path="$Context/Property[Type='System!System.Entity']/DisplayName$">Inbound Incident Email</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/Encoding$">utf-8</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/SeedClass$">System.WorkItem.Incident</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template.SMTP']/Priority$">2</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template.SMTP']/Subject$"><![CDATA[<9>Escalated incident:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</9>

        <1033>Escalated incident:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1033>

        <7>Eskalierter Vorfall: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</7>

        <1031>Eskalierter Vorfall: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1031>

        <17>エスカレート済みのインシデント: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</17>

        <1041>エスカレート済みのインシデント: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1041>

        <3082>Incidente transferido:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</3082>

        <1036>Incident transféré :  $Context/Property[Type='WorkItem!System.WorkItem']/Id$></1036>

        <1040>Evento imprevisto inoltrato: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1040>

        <1042>제기된 인시던트: $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1042>

        <1046>Incidente escalado:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1046>

        <1049>Инцидент, переданный на обработку:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1049>

        <2052>已升级事件:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</2052>

        <1028>已呈報事件:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$</1028>]]></Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/Content$"><![CDATA[<9>Dear $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



The following incident has been escalated: 



Incident ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Target Resolution Time: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priority: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Affected User: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Category: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



This is an automated e-mail generated by System Center Service Manager.</9>

<1033>Dear $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



The following incident has been escalated:



Incident ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Target Resolution Time: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priority: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Affected User: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Category: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



This is an automated e-mail generated by System Center Service Manager.</1033>

<7>Sehr geehrte(r) Herr/Frau $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



Der folgende Vorfall wurde eskaliert:



Vorfall-ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Zielauflösungszeit: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorität: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Betroffener Benutzer: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Kategorie: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Diese E-Mail wurde von System Center Service Manager automatisch generiert.</7>

<1031>Sehr geehrte(r) Herr/Frau $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



Der folgende Vorfall wurde eskaliert:



Vorfall-ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Zielauflösungszeit: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorität: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Betroffener Benutzer: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Kategorie: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Diese E-Mail wurde von System Center Service Manager automatisch generiert.</1031>

<17>$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



次のインシデントがエスカレートされました:



インシデント ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

目標解決時間: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

優先順位: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

影響を受けるユーザー: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

カテゴリ: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



これは System Center Service Manager が自動生成した電子メールです。</17>

<1041>$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



次のインシデントがエスカレートされました:



インシデント ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

目標解決時間: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

優先順位: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

影響を受けるユーザー: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

カテゴリ: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



これは System Center Service Manager が自動生成した電子メールです。</1041>

<3082>Estimado/a $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



Se ha transferido el siguiente incidente:



Id. de incidente: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Tiempo de resolución planeado: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Prioridad: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Usuario afectado: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categoría: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Este correo electrónico automatizado ha sido generado por System Center Service Manager.</3082>

<1036>Cher/Chère $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



L'incident suivant a été transféré :



ID de l'incident : $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Délai de résolution cible : $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorité : $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Utilisateur affecté : $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Catégorie : $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Ce courrier électronique a été généré automatiquement par System Center Service Manager.</1036>

<1040>Gentile $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



L'evento imprevisto seguente è stato inoltrato:



ID evento imprevisto: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Limite di tempo per la risoluzione: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorità: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Utente interessato: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categoria: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Questo è un messaggio di posta elettronica automatizzato generato da System Center Service Manager.</1040>

<1042>$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$님,



다음 인시던트가 제기되어 있습니다.



인시던트 ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

대상 확인 시간: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

우선 순위: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

영향 받는 사용자: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

범주: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



이 메일은 System Center Service Manager에서 자동으로 생성하는 전자 메일입니다.</1042>

<1046>Caro $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



O incidente a seguir foi escalado:



ID do Incidente: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Tempo de Resolução de Destino: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Prioridade: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Usuário Afetado: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categoria: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Este é um email automatizado gerado pelo System Center Service Manager.</1046>

<1049>Здравствуйте, $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



Следующий инцидент передан на обработку:



ИД инцидента: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Целевое время разрешения: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Приоритет: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Затронутый пользователь: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Категория: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Это сообщение автоматически создано приложением System Center Service Manager.</1049>

<2052>尊敬的 $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$: 



已升级了以下事件: 



事件 ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

目标解析时间: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

优先级: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

受影响用户: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

类别: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



这是 System Center Service Manager 自动生成的电子邮件。</2052>

<1028>親愛的 $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



下列事件已呈報:



事件識別碼: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

目標解決時間: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

優先順序: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

受影響的使用者: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

類別: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



這是 System Center Service Manager 自動產生的電子郵件。</1028>]]></Property>

</ObjectTemplate>