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Failed to load protocol handler

Failed_to_load_protocol_handler (Rule)

Knowledge Base article:

Summary

An error occurred in the Microsoft SharePoint Portal Server Search (SharePointPSSearch) service. The protocol handler cannot be loaded, and sites that require the protocol handler cannot be crawled.

Resolutions

To resolve this issue execute the following steps:

Look in the Application event log for related events and information. The Application event log can be viewed through the Event Viewer snap-in which can be found in the Computer Management console. The following task will start the Computer Management console:

Start Computer Management Console

Address any issues in the event log that are responsible for this failure.

Run a full update of the content index.

If the error persists, contact product support for the provider of the protocol handler for more information.

For information about the SharePointPSSearch service, see the Microsoft Office SharePoint Portal Server 2003 Administrator’s Guide.

Element properties:

TargetMicrosoft.SharePointPortalServer.2003.SearchService
CategoryEventCollection
EnabledTrue
Event_ID3084
Event SourceMicrosoft SharePointPS Search Service
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Failed to load protocol handler
{0}
Event LogApplication
CommentMom2005ID='{5AC8B4F4-6BC2-4532-83DB-04CB98654848}'

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Failed_to_load_protocol_handler" Enabled="onStandardMonitoring" Target="Microsoft.SharePointPortalServer.2003.SearchService" Remotable="true" Comment="Mom2005ID='{5AC8B4F4-6BC2-4532-83DB-04CB98654848}'">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Microsoft SharePointPS Search Service</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>3084</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertOwner>$Data/PublisherName$</AlertOwner>

      <AlertMessageId>$MPElement[Name="Failed_to_load_protocol_handler.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>