WMI class returned invalid instances. [SVISCOM_VBS_113]

Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_113 (Rule)

The VBscript 'PRIMERGYServerDiscovery.vbs' tried to access a WMI class (class name: see Windows Event Log (Operations Manager) on the managed host), which returned invalid instances. Check if this is a valid WMI class name.

Knowledge Base article:

Summary

SVISCOM_VBS_113: Error: WMI class returned invalid instances.

Causes

This event is caused by the following problem:

The VBscript 'PRIMERGYServerDiscovery.vbs' tried to access a WMI class (class name: see Windows Event Log (Operations Manager) on the managed host), which returned invalid instances.

Resolutions

Check if the WMI service is enabled and running, and ensure that this WMI class exists.
If the value is a 'FSCSV_*' value, check / repair the ServerView Agents installation or install a newer ServerView Agents version.
If the value is a 'CIM_*' or 'Win32_*' value, check if WMI supports this value.
Note: One possible cause: Agents 6.10.xx and 6.11.xx have the WMI provider not installed by default!

Element properties:

Target

Fujitsu.Servers.PRIMERGY.Server

Category

EventCollection

Enabled

True

Event_ID

113

Event Source

Health Service Script

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Remotable

True

Alert Message

SVISCOM_VBS_113: WMI class returned invalid instances.

Event Log

Operations Manager

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_113" Enabled="true" Target="Fujitsu.Servers.PRIMERGY.Server" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Operations Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">113</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">Health Service Script</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_113.AlertMessage"]$</AlertMessageId>

      <AlertParameters/>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>