ServerView Agents communication problem - got no OVERALL status for RAID [SVISCOM_VBS_159]

Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_159 (Rule)

The VBscript 'PRIMERGYComponentsMonitor.vbs' tried to get data about the RAID status from the ServerView Agents. No data was returned.

Knowledge Base article:

Summary

SVISCOM_VBS_159: Error: ServerView Agents communication problem - no RAID data

This VBScript is called every two to three minutes (by default). If this message appears less than once per hour, this is no serious problem but a sign, that the communication with the agents is not stable.

Causes

This event is caused by the following problem:

The VBscript 'PRIMERGYComponentsMonitor.vbs' tried to get the RAID status from the ServerView Agents. No data was returned.

Resolutions

Check agents and RAID installation. Try rebooting the system.

Element properties:

Target

Fujitsu.Servers.PRIMERGY.Server

Category

EventCollection

Enabled

True

Event_ID

159

Event Source

Health Service Script

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Remotable

True

Alert Message

SVISCOM_VBS_159: ServerView Agents communication problem - got no OVERALL status for RAID

The VBscript 'PRIMERGYComponentsMonitor.vbs' tried to get data about the RAID status from the ServerView Agents. No data was returned.

Event Log

Operations Manager

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_159" Enabled="true" Target="Fujitsu.Servers.PRIMERGY.Server" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Operations Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">159</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">Health Service Script</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Fujitsu.Servers.PRIMERGY.Rules.SVISCOM_VBS_159.AlertMessage"]$</AlertMessageId>

      <AlertParameters/>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>