The Data Access Layer reads information from the configuration database of the Windows SharePoint Services farm when a Project Server application server is starting. The configuration database contains system infrastructure information, including the location of the Project Server databases. If a Project Server application server cannot obtain this information from the configuration database, it cannot start. |
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Probable causes include:
- Infrastructure availability problems that affect the configuration database or the SQL Server computer where the configuration database is hosted.
- Credential issues with the service account. This can be caused by a failure to propagate an account or a changed password, or the account has been locked out.
- Incomplete or incorrect information in the configuration database due to a partial farm restore of an older copy of the configuration database that doesn’t contain the Project Server information.
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Depending on the root cause of the issue, you might use the troubleshooting guides in the following list to resolve the problem or restore the configuration database from backup.
Possible resolutions include:
- If the problem is due to network connectivity problems between the Project Server application servers and SQL Server computers, see the Knowledge Base article, How to troubleshoot network connectivity problems at http://go.microsoft.com/fwlink/?LinkID=72704&clcid=0x409.
- If the problem is due to SQL connectivity issues, see the Knowledge Base article, How to troubleshoot connectivity issues in SQL Server 2000 at http://go.microsoft.com/fwlink/?LinkID=72705&clcid=0x409.
- If the problem is due to incorrect data in SQL, see the Knowledge Base article, Disaster Recovery Articles for SQL Server at http://go.microsoft.com/fwlink/?LinkID=72706&clcid=0x409.
- In the case of an out-of-step restore of the configuration database with no possibility of rolling forward based on database logs, it is recommended that you reinstall Project Server and restore its data from backup into the new databases.
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