Plantilla de incidentes relacionados con problemas de hardware

HardwareIssueIncidentTemplate (ObjectTemplate)

Úsela para incidentes relacionados con problemas de hardware

Element properties:

Source Code:

<ObjectTemplate ID="HardwareIssueIncidentTemplate" TypeID="Incident!System.WorkItem.Incident.ProjectionType">

  <Property Path="$Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$">$MPElement[Name='IncidentClassificationEnum.Hardware']$</Property>

  <Property Path="$Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Impact$">$MPElement[Name='WorkItem!System.WorkItem.TroubleTicket.ImpactEnum.Low']$</Property>

  <Object Path="$Context/Path[Relationship='CoreIncident!System.WorkItem.IncidentPrimaryOwner' TypeConstraint='Windows!Microsoft.AD.Group']$">

    <Property Path="$Context/Property[Type='Windows!Microsoft.AD.UserBase']/DistinguishedName$">CN=G01SM_Hardware,OU=Users,OU=ADM,DC=OFFICE,DC=GTT,DC=GAZPROM,DC=RU</Property>

    <Property Path="$Context/Property[Type='Windows!Microsoft.AD.UserBase']/SID$">S-1-5-21-1795079155-3890757550-3008078316-13132</Property>

    <Property Path="$Context/Property[Type='Windows!Microsoft.AD.UserBase']/FQDN$">OFFICE.GTT.GAZPROM.RU</Property>

    <Property Path="$Context/Property[Type='Windows!Microsoft.AD.UserBase']/UPN$">[email protected]</Property>

    <Property Path="$Context/Property[Type='System!System.Domain.User']/Domain$">OFFICE</Property>

    <Property Path="$Context/Property[Type='System!System.Domain.User']/UserName$">G01SM_Hardware</Property>

    <Property Path="$Context/Property[Type='System!System.Entity']/DisplayName$">OFFICE\G01SM_Hardware</Property>

  </Object>

</ObjectTemplate>