Internal LINK port on link module has lost communication.
This could be caused by the following:
The internal LINK port on link module has lost communication with the peer link module.
If the enclosure does not have both link modules installed, insert the missing link module. Otherwise, remove and re-insert the standby link module. If that does not resolve the issue, remove and re-insert the active link module. If this problem persists, contact your authorized support representative and provide them with a support dump.
For additional troubleshooting, the following tasks are available:
HPE OneView Web Console
This rule monitors the following NT Event Log entries:
Event ID | Log File | Publisher | Log Message |
---|---|---|---|
31021 | HP OneView Management | HP OneView Event Manager-Synergy |
Internal LINK port on link module has lost communication (31021) |
See the latest information about Hewlett Packard Enterprise OneView Enclosure Management Pack:
HPE Microsoft Management Integration Solution
Hewlett Packard Enterprise OneView Enclosure Management Pack
Target | HewlettPackard.OneView.Synergy.HPManagedEnclosure |
Category | Alert |
Enabled | True |
Alert Generate | True |
Alert Severity | Warning |
Alert Priority | High |
Remotable | True |
Event Log | HP OneView Management |
ID | Module Type | TypeId | RunAs |
---|---|---|---|
DS | DataSource | Microsoft.Windows.EventProvider | Default |
GenerateAlert | WriteAction | System.Health.GenerateAlert | Default |
<Rule ID="HewlettPackard.OneView.Synergy.HPManagedEnclosure.EmInternalLinkDisconnected.Rule" Target="HewlettPackard.OneView.Synergy.HPManagedEnclosure" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<LogName>HP OneView Management</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">HP OneView Event Manager-Synergy</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">31021</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[7]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="HewlettPackard.OneView.Synergy.HPManagedEnclosure"]/SerialNumber$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>1</Severity>
<AlertName>Internal LINK port on link module has lost communication.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue>$Data/Params/Param[7]$</SuppressionValue>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>