When (1) the premium feature controller enters a Key Needed state (2) the array does not contain an External Key Management SAFE key; and (3) the key request is satisfied through an installLockKey procedure call; a Needs Attention state results. When . The Needs Attention condition is cleared by applying the appropriate SAFE key to the array or through a feature bundle migration.
What Caused the Problem?
The external key management feature is out of compliance. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Additional Information about the Problem
The storage array is out of compliance when the external key management feature is enabled, but the external key management Storage Array Feature Enable (FSAFE) key was removed.
The storage array will remain in a Needs Attention state until the problem is resolved.
Alerts will be sent if they have been configured.
Recovery Steps
1 | Apply the appropriate FSAFE key in one of the following three ways:
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2 | Click Recheck to run the Recovery Guru again.
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Target | IBMStorageSubsystem.StorageSubsystem | ||
Parent Monitor | IBMStorageSubsystem.StorageSubsystemAvailability | ||
Category | Custom | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | Normal | ||
Alert Auto Resolve | True | ||
Monitor Type | IBMStorageSubsystem.FailureUnitMonitorType | ||
Remotable | True | ||
Accessibility | Internal | ||
Alert Message |
| ||
RunAs | Default | ||
Comment | Machine generated entity |
<UnitMonitor ID="IBMStorageSubsystem.FailureID_0371_Monitor" Accessibility="Internal" Enabled="true" Target="IBMStorageSubsystem.StorageSubsystem" ParentMonitorID="IBMStorageSubsystem.StorageSubsystemAvailability" Remotable="true" Priority="Normal" TypeID="IBMStorageSubsystem.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="IBMStorageSubsystem.REC_EXTERNAL_KMS_NOT_COMPLIANT_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="IBMStorageSubsystem.StateId1A9222D91A0D815E7C7D91C1BE948575" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="IBMStorageSubsystem.StateId6C8172C10AF93F4FBC4FAFC2FB3B44DC" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>371</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>